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Message

Re: top speed - interface questions

2006-02-12 by Jim Combs

--- In analogue-sequencer@yahoogroups.com, "tmoravan" <tom@...> wrote:
> Use it every day and you'll be comfortable.

Getting there slowly. Not everyday, but everytime I fire up the beast,
a new song pops out like magic. 

The sign of a good interface is one that allows beginners to be
functional (hell, I sounded like Vince Clarke today to my great
delight) and power users to be efficient. I think the P3 does that.

I also think that P3 Tools adds a second user interface, albeit
non-realtime. And it seems to have everything within a click or two of
each other.

The 6-person company I work for is just starting a rather large
redesign of a big company's customer care (call center) application
user interface, moving from client/server to a web platform. We just
spent 4 months researching how the agents on the phone use the
application, and how the customers calling on the phone use the
agents. (We actually went to the call centers and people's homes to
videotape hours of calls) From this "ethnographic" research, we
determined how the UI was helping or hindering the agent (or
ultimately the person on the phone) do what they had to do. And now
we're using that research to guide our design of the new interface.

That all being said, what I would have given to point a DV Cam closeup
at each P3 at Paul N.'s JIC gig in London last year and pull in 21
hours of (combined) video to be able to do a task analysis of JIC and
the P3 interface during that gig! It'd be fun to know what buttons got
pushed most often and which menu items got a workout.

-Jim

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