Analogue systems

--- In analogue_systems@yahoogroups.com, "bentobaco" 
<thejohngrant@d...> wrote:
hello i was just reading ur post and i noticed that u mentioned 
a "MS50 patch book ". As i am new to the world of analogue synths i 
am trying to track dowm as many "patches" as i can to learn from, is 
this book stuill availiable??if so how do i get one?

thanks 

mark
> >It's by Analogue Solutions.
> 
> I dont have a synapse but (RANT impending) I have recently dealt 
with
> a.n. other company than Analogue Systems whose name begins 
Analogue S
> 
> - I arranged to have a fairly simple drum machine mod done there
> - I also asked all sorts of questions in my original e-mails every
> single one of which was ignored except to e-mail back "the price 
for X
> is..." or snipy comments like "CV outs do you mean trigger outs?"
> (quite a contrast from Bob Williams who spent weeks helping me :)
> - they said they'd send the unit back as soon as the payment had
> cleared. A week or two later having heard nothing I phoned and he 
said
> "I sent you two e-mails to say we were waiting for some knobs to 
come
> in" (e-mails I hadn't received) & they weren't sure when the work
> would be done
> - then out of the blue one monday morning I get an e-mail saying
> "...should be with you in about 48 hours. ensure package can be
> received. If you are not in to receive a delivery, and your 
package is
> returned to us, you will have to pay for re-delivery. Ensure 
someone
> is in to receive your order!" which I found a tad rude, personally.
> I've had a lot of gear delivered over the year & it's my first
> experience of someone not checking a suitable date before dispatch.
> Especially as they were on an indefinite delay before that.
> - 48 hours actually meant it would arrive on my wife's birthday 
when
> we had a day off/out planned so it caused a fair amount of grief 
when
> it still hadn't arrived by the afternoon (56 hours later)
> - I phoned and got the delivery company details. When I spoke to 
them
> I found that they had actually tried to deliver the day before 
(when I
> was in) but not only had they been given the wrong address but they
> had my name down as "Crank" rather than Grant so when they asked my
> neighbours they wouldn't sign for it as we usually do for each 
other
> - finally having arranged redelivery and patched over my marriage
> (always a bit more tricky than analogue modular stuff ;) I got the
> drum machine back and I have to admit that despite all the grief it
> sounds pretty good and the work seems to have been done well enough
> 
> There's always the chance that this catalogue of systematic 
customer
> abuse is a result of them taking an instant disliking to me 
personally
>  English 'service' is like that. It may also be temperatuure 
related
> (this all happened during the recent heatwave). But to be honest 
if it
> was the last place on earth - and for much of their drum related 
stuff
> it actually is - I wouldn't even consider buying from them again.
> 
> Well I feel much better now!!!
>  
> Sorry to anyone who actually bothered to read through this far but 
I
> thought that the perhaps great things about user forums is you can
> occasionally share bad experiences as well as good. (There's a 
theory
> in cognitive science that gossip was invented to protect the group
> from individuals who did not play by the rules...)
> 
> Cheers
> 
> :-j
> 
> ps arnauld - since you enjoyed the MS50 patch book so much (and who
> wouldn't with patches like "dive bomb"!) if you give me your snail
> mail address & a few days to find a photocopier I'll send you the 
Arp
> 2600 patch book.... 
> their manual is very good too (if a little basic) in pdf at
> http://homepage.ntlworld.com/la.bouch/2600%20downloads/Arp%202600%
20Owners%20Manual.pdf