Bc2000 (for the BCF2000 & BCR2000)

I recently added a BCF2000 to a Mac based Cubase SX setup.  I updated  
the software as recommended and set it to Mackie Control emulation.   
SX 3.1 recognizes the BCF as a Mackie Control in the MIDI device  
setup panel.  The four lower right button work as transport controls,  
the sliders control channel volume, and the upper rows of button and  
encoders act as expected for mute, pan, etc.  If I press the right  
preset button, the controls work on channels 9-16, etc.  I assume all  
of this is as it should be.   But:

1.  The encoders (knobs) work as pan knobs only if I have pressed the  
EDIT button so its LED is lit.
2.  The 4 character display never shows anything more than the  
version number on power up, and then a couple of odd characters after  
that.
3.  I cannot figure out what buttons act as a SHIFT to access other  
functions listed for the Mackie Control.  Nothing seems to alter the  
function of any other control.

My questions:

1.  From these three symptoms, can anyone tell me if I have set  
things up incorrectly, and what needs to be done?
2.  Can anyone recommend a book or other resource that explains the  
BCF in some more detail, and with a lot more example, so I can figure  
out how to do some other programming? With respect to Behringer, the  
manual does absolutely nothing for me.  For example, I'd like to be  
able to set the upper rows of buttons to toggle the automation read  
and write functions in Cubase.