Datacolor User to User Support Group.

>

thanks Dave!

yes i got it working. seems i need to have the reader plugged in BEFORE 
i launch PFP...

well i have to say the 729 patch reading is a serious task :P. i'm 
hoping another beer will help make it easier (and a higher table and i 
guess i should cut down the size of the paper also, it's like 2 x 4 
ft.)

are you hanging out at ur laptop or something? you replied super fast 
and it's late too (9:05 pm in Vancouver!)

anyway thanks for the help. much appreciated :)

g-



>  Ghi:
>
>  (Short answer: have the spectro plugged in before you launch PFP, 
> most likely:
>  see below). PFP isn't seeing the spectro.
>
>  >i need a hand with this
>  >
>  >thanks, ghi!
>
>  If you launch PFP, and you the patch reading controls are dimmed: that
>  means that it's not "seeing" your spectro. (Can't see the spectro 
> means:
>  can't read any patches). It won't see the spectro if:
>
>  - The spectro isn't plugged in.
>
>  - The spectro is plugged in, you're running Windows, and Windows 
> hasn't
>  properly hooked in the spectro's USB driver. (May need to restart, or 
> to
>  manually install the driver using the Device Manager). Mac OSX users 
> don't
>  have to worry about this; it just works.
>
>  - The spectro is plugged in, but the USB port is dead
>
>  - The spectro is plugged in to a working USB port, but it doesn't 
> supply
>  enough power for the spectro to work
>
>  - The spectro is plugged into a good USB port that has enough power, 
> BUT:
>  you didn't plug the spectro in this port until AFTER you launched PFP.
>
>  In the latter case (most likely!), to make PFP see the spectro, you 
> either
>  have to:
>
>  - Quit and relaunch. (This is what you did, and everything worked 
> after that,
>  so I think this was the situation, and your solution).
>
>  - Without quitting, you can just go into Preferences, use the popup 
> in the
>  upper left corner to select the spectro (the serial number, etc will 
> then
>  show up), get out of Preferences and you're all set.
>
>  Hope that helps! Let me know if this doesn't solve it for you.
>
>  (Also: what version of PFP are you running?)
>
>  Best regards,
>
>  --
>  David Miller
>  Senior Software Developer, Digital Color Solutions
>  ColorVision
>  
>