Message
Re: [colorvision_group] Re: Printfix Pro and Imageprint RIP
2007-07-16 by CDTobie@aol.com
In a message dated 7/15/07 2:56:18 PM, eheffa@... writes:
I am generally happy with the IP profiles and output but when they
need a little tweaking or there is a problem one is left with very few
options to remedy the situation.
I think that is a fair description...
IP's customer support is pretty well
nonexistent unless you pay >$600 per annum extra. Quite different
from what I have seen of Colorvision's excellent responsiveness.
ColorVision is not in the subscription business; buy a Spyder, you're an equal in line with any other customer for support. Its a different business model.
Thanks again. I have had some experience building my own RGB profiles
with an Eye-one system but I'm not sure I want to venture into what
sounds like a CMYK nightmare.
Thats sounds like a fair description as well. I'd stick to appending RGB profiles, not trying to roll CMYK ones for the ImagePrint system. Let me mention another option: the last two studios with ImagePrint that I consulted at both worked out pretty much the same way. When I got there they didn't even have a copy of the RGB drivers for their Epson inkjets on their computers. I had them download that first, and profiled the driver for starters. In each case it solved the issues they were having, and I left without even looking at ImagePrint, as the machine was running nonstop printing out the backlog of images they needed through the profiled RGB driver...
C. David Tobie
Product Technology Manager
ColorVision Business Unit
Datacolor Inc.
CDTobie@...
www.colorvision.com
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