Datacolor User to User Support Group.

On Jan 21, 2008, at 12:56 PM, boborlehanneton wrote:

> measures files:
> quality chart and gray chart:
> - calibrated on the base (with cyan): Quality and Gray
> - calibrated on the paper (good result): Quality and Gray
>
> Hope that it can identify the problem.
> If this is the spectro, I think it is not on warranty anymore. What  
> would be the replacement offer?
>
>

If you'd like us to examine your files, please open a support ticket  
on the Colorvision
web site (put "attn: David Miller" in the title) and I'll look at them  
there.

If the problem is with the spectro, I believe (but David Tobie will  
correct me if I'm
wrong) that the warranty is for 2 years to the original owner, and if  
you fall into
that category, replacing the spectro would be free.


David Miller
Senior Software Developer, Digital Color Solutions
Colorvision