Datacolor User to User Support Group.

Hi. I've recently reformatted my computer and have found i was not able 
to install the "Spyder3Print 3.5b9 PB Setup.exe" file. I could install 
the printfix pro v2.1 but not the latest "Spyder3Print 3.5b9 PB 
Setup.exe" file. The error message i get is - "InstallFiles() = Error 
while decompressing file C:\Program Files\Datacolor\Spyder3Print\Test 
Image\MatrixLarge.jpg, err=-10". 

What in heavan is that?

Can someone please help as i would very much like to use the latest 
version of the software to profile a job?

Thank-you.

Ed Mcgrath