Datacolor User to User Support Group.

On Feb 23, 2009, at 4:06 PM, hmpart1 wrote:

> I recently did a clean install of OS 10.5.6 on my Mac Tower along with
> upgrading the printer driver to my Epson 3800. Prior to the system and
> printer driver update my profiled papers all worked well.

Then you know the process, and it must be some change in settings  
causing the problem...

> New profiles
> created are now very very dark.

Definately sounds like a driver settings issue...

> The following is some additional
> information about what I did and noticed.
>
> I reinstalled my Spyder Elite and Spyder 3 Print software then
> proceeded to re-calibrate my monitor (went just fine) and then create
> a new paper profile. I noticed when printing the target, the new Epson
> Driver v. 6.11's drop down menu lists "color matching". Here you have
> a choice of color sync or printer color management. When color sync
> radio button is selected you have additional choices of all your
> profiles or automatic,

Any of those will apply a profile, which won't work for printing  
targets...

> PLUS under "printer settings" you can also
> choose the color mode of either CM on with the various epson choices
> or off.

Ideally you would choose off, though life is full of suprises with how  
OS updates and driver versions interact...
>
>
> When I print from photoshop and choose color management off,
> options are not available under "color matching". However when
> printing a new target from Sypder Print, I have all available options
> under "color matching" even when color management is turned off under
> printer settings. I wonder if this has created the new problem with
> new profiles.

Unfortuately, you don't tell us which of this many configurations you  
actually printed your targets using...
>
>
> Additionally when I look at an on screen proof using the newly created
> profile the photo looks fine and not too dark.

Are you saying the softproof from SpyderProof looks good? But that  
prints from Photoshop look dark? Well, if actual prints from  
SpyderProof look good as well, then the issue is settings at print  
time in Photoshop, but I don't have enough info to be sure thats whats  
happening...

> Finally, printing from
> photoshop with standard canned epson profiles is working just fine.

Again, not enough info. If you mean choosing the profiles in the  
driver works fine, thats a different route than the one you use with a  
custom profile. You would have to have the profiles available from  
Photoshop, and choose them there, like a custom profile, and set the  
driver to no color management, in order to prove that the custom  
profile printing route from Photoshop to your new driver, under your  
new OS is working properly.

>
> This entire episode is driving me nuts. I know I must be doing
> something wrong but can't seem to figure it out.

Several possibilities. If you can fill in the blanks above, we may be  
able to assist further.

C. David Tobie
Global Product Technology Manager
Digital Imaging & Home Theater
CDTobie@...