Datacolor User to User Support Group.

> On Feb 23, 2009, at 4:06 PM, hmpart1 wrote:
> 
> > Hello All,
> >
> > I recently did a clean install of OS 10.5.6 on my Mac Tower along with
> > upgrading the printer driver to my Epson 3800. Prior to the system and
> > printer driver update my profiled papers all worked well. New profiles
> > created are now very very dark. The following is some additional
> > information about what I did and noticed.
> >
> > I reinstalled my Spyder Elite and Spyder 3 Print software then
> > proceeded to re-calibrate my monitor (went just fine) and then create
> > a new paper profile. I noticed when printing the target, the new Epson
> > Driver v. 6.11's drop down menu lists "color matching". Here you have
> > a choice of color sync or printer color management.
> >

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> wrote:
>
> That's the first thing:
> 
> When you're printing a TARGET from inside Spyder3Print, you must
> NOT choose ColorSync here. (Choose "Printer Color Management" if
> that's how the other radio button is labelled. On some Epson
> drivers, it will be named "Epson Color Controls".)
> 

> That's all there is to it: you should get a perfect print.
> 
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>

David,

Your suggestion fixed the problem. I did get a perfect print from the newly created icc 
profile. 

Customer support from Datacolor is truly remarkable and appreciated. 

Thanks once again for your help.

Best,

Howard