Datacolor User to User Support Group.

I recently recalibrated and profiled the monitors on two different systems
and got some error messages that I do not know the reason for or what they
mean.

 

In case one, with a dual monitor display Vista system using LCD monitor and
a CRT monitor, when I finished creating each of the profiles and it was time
to save them, I got the following error message:

 

Save Profile Using ICM. Delete Failed

Profile Support. cpp299

5(0X5)

 

However, when I check out the display using the Spyder 3 Pro software's
program for comparing pre and post profile displays, it appears as if the
monitors are using a color profile, which I assume is the Spyder3 generated
one.

 

In case two, things get a little more complicated. I am using on a XP system
a Matrox G450 dual heading video card with a single Viewsonic VA1912WB LCD
monitor on a VGA analog connection.  It has a maximum possible resolution
less that that which the monitor says is optimium and wants; so I installed
a software program (Powerstrip) which allows me to set the monitor
resolution to 1440X900, which is the resolution that the monitor expects as
optimum.  The video card accepts this and functions at that resolution when
the Powerstrip application is used.  However, after I calibrated and
profiled the monitor with the Spyder 3 hardware and software and saved that
profile, I get an error message that pops up periodically which says:

 

Display Info RB_Get Screen Index - Did not Find

Monitor 0,0,1376,768

 

 

 

I have no idea what this means, why I am getting it, or how to correct it.
The only thing that I can think of is that Powerstrip is interfering with
Spyder finding the monitor or video card LUT so as to apply the profile.
Could this be the case in this instance and is there a work around apart
from getting a new video card that supports the higher resolution natively?