Datacolor User to User Support Group.

Nowhere do you note what calibration product you are using. I would  
not be to concerned aboutva one time message about not being able to  
delete things, if the resulting profile is okay. As for running a  
third party utility for display resolution, yes that could be an  
issue. There is no knowing just how that interacts with the video  
driver and VLUT application.

C. D. Tobie
Global Product Technology Mngr.
Digital Imaging & Home Theater
Datacolor.com
CDTobie@...

On Mar 15, 2009, at 4:28 PM, "LAURIE SOLOMON" <laurie@...>  
wrote:

> I recently recalibrated and profiled the monitors on two different  
> systems and got some error messages that I do not know the reason  
> for or what they mean.
>
>
>
> In case one, with a dual monitor display Vista system using LCD  
> monitor and a CRT monitor, when I finished creating each of the  
> profiles and it was time to save them, I got the following error  
> message:
>
>
>
> Save Profile Using ICM. Delete Failed
>
> Profile Support. cpp299
>
> 5(0X5)
>
>
>
> However, when I check out the display using the Spyder 3 Pro softwar 
> e’s program for comparing pre and post profile displays, it appears  
> as if the monitors are using a color profile, which I assume is the  
> Spyder3 generated one.
>
>
>
> In case two, things get a little more complicated. I am using on a  
> XP system a Matrox G450 dual heading video card with a single  
> Viewsonic VA1912WB LCD monitor on a VGA analog connection.  It has a  
> maximum possible resolution less that that which the monitor says is  
> optimium and wants; so I installed a software program (Powerstrip)  
> which allows me to set the monitor resolution to 1440X900, which is  
> the resolution that the monitor expects as optimum.  The video card  
> accepts this and functions at that resolution when the Powerstrip  
> application is used.  However, after I calibrated and profiled the  
> monitor with the Spyder 3 hardware and software and saved that  
> profile, I get an error message that pops up periodically which says:
>
>
>
> Display Info RB_Get Screen Index – Did not Find
>
> Monitor 0,0,1376,768
>
>
>
>
>
>
>
> I have no idea what this means, why I am getting it, or how to  
> correct it.  The only thing that I can think of is that Powerstrip  
> is interfering with Spyder finding the monitor or video card LUT so  
> as to apply the profile.   Could this be the case in this instance  
> and is there a work around apart from getting a new video card that  
> supports the higher resolution natively?
>
>
>
>