I started with a completely clean system, new clean hard drives.
The only printer calibration software installed is Spyder3Print. My monitor uses NEC's Spectraview II along with an Eye One Display Two calibrator. I only use either Nikon's Capture NX2 or Photoshop CS4 for photo editing and printing. No other color managed software is loaded except the FireFox web browser.
I have ran registry cleaners to see if that would help and so far not, but nothing has gone wrong in 5 days of heavy editing and printing, maybe it just fixed itself as windows seems to do all these years. Who knows what all these windows updates do right and wrong.
I'll post again if if it crashes and removes all the Spyder profiles....
Bob P.
At 07:50 PM 7/13/2009, you wrote:
On Jul 13, 2009, at 6:04 PM, Bob Petruska wrote:
>
>
>
> My backup printer profiles are not corrupt, they are from a total
> back up made a few days after the profiles were initially made
> months ago.
>
> My drives are fine, all 5 of them, in a raid configuration.
>
> My display profile is updated once a month and not an issue here.
>
>
>; Maybe I wasn't too clear in my initial post as sometimes I just
> don't describe the problems correctly.
>
>
> Only the "Spyder3Print ICC" profiles disappear, all my other custom
> profiles wether they are display, printer (downloaded canned
> profiles), etc. stay intact in the same windows folder.
>
> I happens with both Nikon Capture NX2 and Photoshop CS4. I can run
>; weeks without any problems, do some printing in a session and then
> the hang, relaunch the program instantly, no Spyder profiles;
> reboot, no Spyder profiles; restore the system to a day earlier, no
> Spyder profiles.
>
> The strangest issue here is why would it be so selective to Spyder
> profiles and not the other printer profiles???
>
> I'm asking on this forum as I was hoping someone may suggest why
> just the "Spyder profiles" are affected.
>
>
They're specifically tagged so that they can be identified as
Spyder3Print
profiles, so because of this: technically, it's possible to "screen" or
"filter" them and have them identified separately from other printer
profiles.
It's possible (although I can't image why) for a piece of software to
search specifically for Spyder3Print profiles and to delete them, while
leaving other printer profiles untouched.
Also:
Do you now (or have you had, in the past) any other 3rd party color
management
software installed on your system? What I -have- seen in the past is
other
color management software attempt to modify Photoshop's internal
preferences/saved
state for printer profiles and in the process: cause custom printer
profiles to
disappear from Photoshop's pop menus; and then crash. This was
specifically on
OSX; I didn't use this 3rd party software on Windows; but at the time,
the
issues with Photoshop were severe enough for me to make sure that I
uninstalled
the software to get Photoshop's stability and use of Spyder3Print
profiles back
again. (and since then, I haven't reinstalled that software, or later
versions
of it that may have fixed this).
However: what I'm describing doesn't fit your situation exactly. The
part about
Photoshop crashing, and custom printer profiles not appearing in
Photoshop, does;
but the part about the printer profiles themselves -physically
disappearing
from the system- does not.
David Miller
Senior Software Developer, Digital Color Solutions
Datacolor