Datacolor User to User Support Group.

David:

Thanks for getting back on this.  I like to do as much research as I 
can before asking for help.  I went with the forums before filing a 
trouble ticket, as my problem is most likely my procedure.
Yes, the Huey Pro, that's what I have, better than nothing, didn't 
know better when I bought it.
My product is the Spyder3 print sr.  I'm running the ver 4.2.3 
s/w.  The type of monitor/s, video card, O/S, and other hardware/ s/w 
shouldn't matter here.
Not sure what you mean by "Increasing the effort and materials..." 
means but to solve a problem, best to keep the variables to a minimum.
I went to the printer settings and told it no color management, no 
color profile.  I then printed two pages of patches, 120 x 2 
(240).  I used glossy paper.
I created and saved an ICC profile.  BTW, while in the spyder 
program, I printed one of the sample photos, a young girl, kind of a 
pink blouse, blue jeans, white flowers, green palm leaves.  I those 
this photo because of the skin tones.  In my opinion, the photo came 
out perfect.
I then brought up photoshop cs6, went to the view/setup/custom, and 
chose my newly created profile.  Relative colormetric is set, all 
other boxes unchecked.  Funny, tried it just now and doesn't show the 
green blotches in the shadows.
Went to print, next print settings dialog box, manual color, color 
control, no color correction, that should turn off the printer's color control
At color management, told it that photoshop manages colors and chose 
my profile.
I noticed in the print settings, it shows "document profile sRGB 
IEC61966-2.1", whatever that means.
On the preview in photoshop, if "match print colors" is unchecked, 
photo looks normal, if I check the box, match print colors, I see the 
green blotches in the shadows.
With match print colors unchecked, I sent the image to the printer 
again, just finished, still with the green blotches in some of the shadows.

Trying to follow your instructions, I just brought the program up, 
where is my existing measurement set?  I can click on file>open 
measurement file>  but I don't have an .xml file that I know of, is 
that when you meant?  The name of the profile I created found in the 
Datacolor\SpyderPRINT\DATA\Print directory is "HP 1050 OEM Ink 
Kirland Glossy Paper.xml". is that what you want me to open.  I may 
seem compute illiterate, but I've worked with and on computers for 
much of my life, I'm 64 years old and have worked on computers since 
the '60's.  If you can give me more of a step by step procedure to 
show the values sent to the printer, I'd appreciate.

This is what I'm having an issue with:  "Open your existing 
measurement set and toggle between the "1" and "3" keys to see the 
values sent to the printer, then the values produced by the printer. 
Make sure the shift from the ideal to the real is even and 
consistent, and that the gradients are smooth, without any big, 
unexplained jumps. Reread any areas (you did save the printed target 
sheets, didn't you?) that are suspect, and build a new version of 
your profile. See if it prints differently than before. If so, there 
were errors in your patch reading previously."

Yes, I did save my printed target sheets.


I really appreciate your time and patients here, I'm getting close.

Jim


At 05:51 AM 11/24/2012, you wrote:
> >>I use two wide carriage printers, HP 1050cPlus, 750cPlus. 
> Neither's colors matched my screen, I use photoshop cs6. I 
> calibrated my screen with a Huey Pro, and created a icc profile for 
> the 1050 using a Spyder3. I do a soft proof in ps and see some 
> green blotches in shadows and other places. I print on kirkland 
> glossy paper (same as the test prints) and get the same green 
> blotches. Some of the skin tones are off too. I'm printing two 
> pages of test prints, a total of 240 patches. I print using the 
> printers color profile and it is actually better than using the icc 
> I created with my Spyder 3.
>
>Okay, I'm going to assume from this that you calibrate your 
>display(s) with a Huey (not ideal, but better than being 
>uncalibrated). And that you use Spyder3Print (patch reader) or 
>Spyder3PrintSR (strip reader) for profiling printer/ink/paper combinations.
>
> >>Most of the photo came out good, just some colors were bad. I 
> read somewhere, that I might try printing new test prints but do 
> 720 patches instead, or whatever the number is.
>
>Increasing the effort and materials used before solving your problem 
>is not a good idea. While your description (blotches) is new to me, 
>and not very technical, if you are getting areas that are very off 
>in color, that is most likely indicating errors in the patch or 
>strip reading process.
>
>Open your existing measurement set and toggle between the "1" and 
>"3" keys to see the values sent to the printer, then the values 
>produced by the printer. Make sure the shift from the ideal to the 
>real is even and consistent, and that the gradients are smooth, 
>without any big, unexplained jumps. Reread any areas (you did save 
>the printed target sheets, didn't you?) that are suspect, and build 
>a new version of your profile. See if it prints differently than 
>before. If so, there were errors in your patch reading previously.
>
>If that does not solve your issue, then it may be a color workflow 
>error in the settings used. The best way to solve such issues is a 
>support ticket at datacolor.com, not though forum discussions, but I 
>thought I'd give it one shot, before sending you to the support 
>system. They will want a copy of your measurement set (not just the 
>profile), the details about your OS, printer, inks, and driver, as 
>well as the settings used when printing targets, as well as prints, 
>and a detailed description f your results, using the test image in 
>the Print software, so gather as much of that up as possible before 
>contacting them, to save time on both ends.
>
>C. David Tobie
>Global Product Technology Manager
>Imaging Color Solutions
>Datacolor inc.
>cdtobie@...
>www.datacolor.com
>

James R. Holtzman
Empirical Technology
Carmichael, CA  95608
(916) 487-9712
emptech@...
http://www.emp-tech.net