Datacolor User to User Support Group.

I have a question regarding who is eligible for the upgrade. I do not
currently own a Spyder device but I do own PrintFix Pro. I received
the email about the upgrade and when I tried to purchase Spyder3 TV
from the email link and entered the PrintFix Pro serial number, it did
not work.

My question is: am I eligible for the upgrade? Thanks.

Dave

It would be a nice customer loyalty bonus if it were offered.
Roger

--- In colorvision_group@yahoogroups.com, "Dave Burda" <djburda@...> 
wrote:

>
> I have a question regarding who is eligible for the upgrade. I do not
> currently own a Spyder device but I do own PrintFix Pro. I received
> the email about the upgrade and when I tried to purchase Spyder3 TV
> from the email link and entered the PrintFix Pro serial number, it did
> not work.
> 
> My question is: am I eligible for the upgrade? Thanks.
> 
> Dave
>

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>
> 
> In a message dated 6/8/08 9:47:24 PM, rsmith02@... writes:
> 
> 
> > I received
> > > the email about the upgrade and when I tried to purchase 
Spyder3 TV
> > > from the email link and entered the PrintFix Pro serial number, 
it did
> > > not work.
> > >
> > > My question is: am I eligible for the upgrade? Thanks.
> > 
> The serial number it was looking for was a Spyder serial number. I 
suspect 
> that they would be willing to honor your 'existing customer' 
status, but you 
> would need to call to find out, as the web page was set up 
specifically for 
> Spyder serial numbers.
> 
> C. David Tobie
> WW Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor
> CDTobie@...
> www.datacolor.com/Spyder3
> 

David

Thanks for the response. That's what I suspected.

Dave