Disklavier

Well, I've tried the laptop, with various cables between the computer and the piano all with the same results.  Audio, but rarely do the keys move...although the sustain pedal is moving slightly throughout.  Exactly the same as with the dedicated PC.  So, it's something on the Disklavier side, it would seem...

I'm doing all of this with the "test" video on the yamaha site.  I don't currently have a subscription to Disklavier Radio, but I'm logged in, and the RemoteLive screen does tell me that it is buffering, and "playing"...


________________________________
 From: Bill Brandom <bill.brandom03@...>
To: disklavier@yahoogroups.com 
Cc: disklavier@yahoogroups.com 
Sent: Saturday, August 31, 2013 9:58 PM
Subject: Re: [disklavier] DisklavierTV not working for me
 


  
Kevin,

Do you have a subscription to DisklavierRadio, with an active credit card attached to the account?

Bill
—
Sent from Mailbox for iPhone


On Sat, Aug 31, 2013 at 4:04 PM, Kevin Goroway <kgoroway@...> wrote:

  
>I appreciate the response but I already tried that since it was in the setup guide...
>
>Gilbert Daniel Je <sdaniel@...> wrote:
>
>  
>I had the same problem.  I fixed it by turning off all the 'enhancements' that my sound card had (Dell XPS laptop with sound blaster audio card).  Bass boost, aural expansion, range boost, etc.  I guess it modified the signal so much that the disklavier couldn't recognize it.
>
>
>Hope this helps,
>
>
>Gilbert Daniel, Jr.
>
>Sent from my iPhone
>
>On Aug 31, 2013, at 4:43 PM, <kgoroway@...> wrote:
>
>
>  
>>I finally got around to trying out DisklavierTV.  Updated my MarkIV to 4.2, updated the PRC, got the computer hooked up correctly, etc.
>>
>>
>>Video plays, I hear the audio, but my keys don't move (well, very very occasionally I'll catch one moving...).
>>
>>
>>I confirmed that audio seems to come over the left channel, and the right channel seems to include the encoded (sounds like static) information for the MIDI.  When I swap left and right channels, I can hear the static, so I know that the cable is fine.  The "static" is somewhat lower in volume then the audio, but I suspect that the piano ought to be able to understand it just fine...Any other troubleshooting tips?  I confirmed via Disklavier Radio that my keys do actually move when playing back MIDI (sometimes that stops working, and the piano needs a reboot).
>>
>>
>>Thanks.
>>-Kevin