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Re: [disklavier] Re: Pro Vs. DSK

2004-01-22 by Robert Welcyng

I agree with Carol to the extent that you will be wise to do your "due 
diligence" before considering any offer on a new Disklavier.  Always 
check the reputation of the dealer and confirm that they indeed have 
current dealer status with Yamaha.  And DO NOT buy a gray market instrument.

That out of the way, if I live in city A, and you live in city B, and 
you and I both find the best price offer and satisfactory support from 
the dealer in city A (as opposed to the dealer city B), I fail to 
understand how you would gain more satisfaction in paying the extra to 
buy locally from dealer B.

A successful dealer who is savvy in the business, who sells at higher 
volume, who has a full line of stock, who has the staff, and who can 
answer your product questions knowledgeably, may well be able to offer 
you a better price and support than the inefficient guy who must get his 
price in order to cover the store rent and stay in business.  Those are 
the attributes that count--not where the store is located.

If there is a warranty problem, Yamaha will support you regardless of 
which authorized dealer sold you the instrument.  People do move around 
the country and take their pianos with them.  Yamaha has a wide support 
network of trained independent technicians throughout the world and 
their intention is to insure customer satisfaction.

Carol Beigel wrote:
> I have posted to this list many reasons why you might
> NOT want to price shop around the country and
> elsewhere.  I still think you can get the best deal
> from your local Yamaha dealer.  I have serviced
> Disklaviers bought "from afar" and have found things
> that ended up costing the buyer - in terms of both
> money and angst. Rather than repeat my view here again,
> I  have posted my opinions on my website,
> www.carolrpt.com under the Ask Carol section.
> 
> Carol Beigel
> 
> ----- Original Message ----- 
> From: "Robert Welcyng" <rwelcyng@...>
> To: <disklavier@yahoogroups.com>
> Sent: Wednesday, January 21, 2004 4:26 PM
> Subject: Re: [disklavier] Re: Pro Vs. DSK
> 
> 
> 
>>Primarily to Carl:
>>
>>Once you have narrowed down the DKV model that you
> 
> want, I suggest you
> 
>>contact some dealers around the country. Don't
> 
> overlook Canada. (Dealers
> 
>>may not seek you out beyond their territory, but they
> 
> are allowed to
> 
>>deal with you if you contact, or better, visit them.)
> 
> Set down a
> 
>>specific list of what you want--the model piano,
> 
> perhaps an adjustable
> 
>>bench, humidifier system, PianoSoft diskettes, setup
> 
> of the piano in
> 
>>your home, several tunings, etc.  Ask for
> 
> quotes--once, twice, three
> 
>>times--and share the numbers you get (not the dealer
> 
> names).  Then, tell
> 
>>them that you are ready to buy and will honor the
> 
> best and final offers
> 
>>(adjusted for shipping costs).  Of course, you are
> 
> going to pay cash.
> 
>>Get a loan from a bank if you need to. Don't get into
> 
> an "easy"
> 
>>installment purchase.
>>
>>I believe it is best to buy a piano that has never
> 
> been uncrated.  It
> 
>>probably started its journey from Hamamatsu.  The
> 
> crates are just sturdy
> 
>>enough, but adequately padded, and the instrument is
> 
> enveloped in a
> 
>>sealed bag containing a desiccant. A few thousand
> 
> miles more across the
> 
>>country is no big deal.  Dealers know the best means
> 
> of shipping and the
> 
>>costs are lower than what you might expect.
>>
>>Don't get in a big hurry.  Be aware that occasionally
> 
> there is a
> 
>>perfectly good, not the latest model, but still in
> 
> the crate, DKV
> 
>>languishing in some dealer's attic while the new
> 
> models roll in and out
> 
>>again.  That dealer, understanding your seriousness
> 
> to buy, might offer
> 
>>you a very attractive deal on it.
>>
>>Now, some of my friends are going to yell, "No! No!
> 
> You need local
> 
>>dealer support!"  I argue that: 1) The dealer who
> 
> sells to you (assuming
> 
>>he is reputable) will support the sale at a distance
> 
> just as well as a
> 
>>local dealer. 2) Independent piano technicians
> 
> perform most of the
> 
>>services anyway and are completely capable of
> 
> providing the needed
> 
>>support and, in turn, are supported by Yamaha of
> 
> America.
> 
>>As an example, a dealer in Portland, OR, sold a piano
> 
> to a party in
> 
>>Juneau, Alaska.  When the piano was unpacked, a
> 
> scratch was found on it.
> 
>>  The dealer sent their very skilled refinisher to
> 
> Juneau for a few
> 
>>days.  The repaired scratch was undetectable and the
> 
> customer was fully
> 
>>satisfied.
>>
> 
> 
> 
> 
> To Post a message to the group, send it to:   disklavier@...
> 
> To Post a private message to Todd Muncy, the group's founder and moderator, send it to:
> disklavier-owner@...
> 
> To reach our group's web site go to:
> http://Yahoogroups.com/group/disklavier
> 
> Todd's family web site was completely updated 012/22/03.  It contains some fun disklavier content and links to midi sites among many other things, The url is:
> http://MuncyFamily.com 
> 
> THINKING OF LEAVING THE GROUP?
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> 
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>  
> 
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> 
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> 
> 
> 


-- 
Robert Welcyng
Anchorage, Alaska

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