Disklavier

I agree with Ann, Ed.  While some dealers keep a tech in their employ, 
there are independent and qualified techs out there somewhere who might 
be happy to work with you and who would be acceptable to Yamaha for 
possible warranty work.  I'd bring the matter up first to the 
out-of-state dealer you found to see what they would suggest.  The tech 
who services you may have to come from out of town.  (Some are even 
private pilots.)

Also, if you know how to discreetly contact the local dealer's tech, 
give him a call at home in the evening and have a chat.  His contract 
with the dealer may not preclude his doing outside work.

Also check http://www.ptg.org/rptlist.htm to see where the nearest RPTs are.

When I purchased my DC3 out-of-state on a best and final offer, the 
local dealer was hopping mad and left a screaming message on my 
answering machine.  I'm uncertain why she eventually went out of 
business, but her attitude towards customers could have been a factor.



Ann Weiser wrote:
> Ed,
>  
> Don't give up just yet. Wherever there is a dealer, there is a service 
> technician. You can go to Yamaha's website and ask for service in your 
> area. If that doesn't work ask the out of state dealer for help in 
> locating a service tech in your area. People move from state to state 
> and country to country. If I moved to your area, I could get service for 
> my piano! Who's to say your piano wasn't a gift. When I was looking for 
> a better deal, I called a New Jersey dealer, who said he wouldn't sell 
> to me in California but would sell it to my mother who lives in New 
> Jersey and then ship it to me. Give it one or two more tries, it might 
> be worth it.
>  
> Good Luck!
> 
>     -----Original Message-----
>     From: Ed Hutton [mailto:e.hutton@...]
>     Sent: Monday, May 17, 2004 7:44 PM
>     To: disklavier@yahoogroups.com
>     Subject: [disklavier] Re: Buying Disklaviers out of state
> 
> 
> 
>            I have managed to find authorized out of state dealers who are
>     beating the local dealer's quote by several thousand dollars.  And
>     yes it is for the 'exact' same model including shipping.
> 
>            I mentioned to the local dealer that I would be looking out of
>     state to compare pricing. He said, "How are you going to get it
>     serviced?" He was right. I haven't found a local independent
>     technician. It doesn't seem possible here. Great way to start a
>     business relationship: coercing the customer.
> 
>            I am so dissappointed at the attempt by the local dealer to
>     Buffalo me, I have exactly zero desire to go back and talk to the
>     local dealer.
> 
>            Even thought I like the Yamaha Disklavier electronics better.
>     It looks like I have to buy some other brand piano with PianoDisc
>     installed. I can find several independent PianoDisc qualified
>     technicians locally who come well recommended. I can get at least two
>     quotes for the other piano brands within a short drive.
> 
>            Anyone think this was the result corporate Yamaha desired? Oh
>     well...
> 
>            Lastly, for all of you who were so helpful in my research --
>     thank you! This is a nice user group with lots of very helpful
>     people. Thank you one and all.
> 
>           
>           
> 
> 
> 
> 
>     To Post a message to the group, send it to:   disklavier@...
> 
>     To Post a private message to Todd Muncy, the group's founder and
>     moderator, send it to:
>     disklavier-owner@...
> 
>     To reach our group's web site go to:
>     http://Yahoogroups.com/group/disklavier
> 
>     Todd's family web site was completely updated 012/22/03.  It
>     contains some fun disklavier content and links to midi sites among
>     many other things, The url is:
>     http://MuncyFamily.com
> 
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> 
> 
> 
> 
>     To Post a message to the group, send it to:   disklavier@...
> 
>     To Post a private message to Todd Muncy, the group's founder and
>     moderator, send it to:
>     disklavier-owner@...
> 
>     To reach our group's web site go to:
>     http://Yahoogroups.com/group/disklavier
> 
>     Todd's family web site was completely updated 012/22/03.  It
>     contains some fun disklavier content and links to midi sites among
>     many other things, The url is:
>     http://MuncyFamily.com
> 
>     THINKING OF LEAVING THE GROUP?
>     If you are thinking of unsubcribing because you are getting too much
>     mail, go the the web site and change your email delivery option
>     instead.  That will fix the problem, while maintaining your access
>     to the group.  If you insist on leaving us completely send a blank
>     email to:
>     disklavier-unsubscribe@...
> 
>     Know someone who wants to join?  Have them send a blank email to:
>     disklavier-subscribe@... or give them this link:
>     http://Yahoogroups.com/group/disklavier/join
> 
> 
> 
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-- 
Robert Welcyng
Anchorage, Alaska