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Disklavier

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Re: [disklavier] MX100A recording problem

2005-01-03 by Ken Gorman

Victor,

I had a very similar problem with my Disklavier having
trouble with recording and playing back pedal data. 
My problem was a bit different in that the piano
didn't playback the pedal after I had recorded it
whereas in your case, the opposite happens.  The
Yamaha Technical Support contact number is: 800 854
1569.  I contacted the number and Fredy Atcheson at
Yamaha got the case.  Fredy was extremely responsive
and provided excellent support.

Prior to calling Tech Support, I unplugged the unit
for 20 seconds (as several have suggested here).  I
also verified that the cable for the pedals was
completely plugged in and that the sleeve that locks
the cable into the socket is tight. If you can turn
the sleeve then the pedals are not completely
connected. 

Later that evening, I called Fredy on the phone while
I was near my piano.  He verified the pedal sensor
board worked ok by having me run some tests.  After,
Fredy had me recalibrate the pedals using maintenance
mode #3 and #4 from the control unit.  He stepped me
through the steps over the phone.  After the pedals
were recalibrated, the pedals recorded and played back
fine.  

Hope this helps.

Ken

> Victor Lim wrote:
> > Hi,
> > Thanks for the suggestions. I have tried powering
> on/off several times.
> > Does unplugging it make a difference? I haven't
> tried that yet. I was
> > hoping I wouldn't need to call professional help.
> I just had my piano
> > tuned but the tuner didn't know anything about
> disklavier mechanics. If
> > anyone has any other suggestions, please let me
> know. Are there any San
> > Francisco DKV techs anyone can recommend?
> > Victor
> > 
> > 
> > --- Robert Welcyng <rwelcyng@...> wrote:
> > 
> > 
> >>Victor,
> >>
> >>Regarding the erroneous sustain pedal-on, there
> are a couple possible 
> >>explanations that occur to me.
> >>
> >>1) The sustain pedal sensor may be out of
> adjustment or the pedal sensor
> >>
> >>has failed.  As a result, a "pedal down" is
> recorded even when the pedal
> >>
> >>is released.  As a result, on playback the pedal
> solenoid energizes. A 
> >>Disklavier tech should be able to correct this.
> >>
> >>2) A problem in the Disklavier control unit. 
> Again, you'd need a 
> >>Disklavier tech.
> >>
> >>One last thing to try: Shut the power off on the
> DKV, switch it back on,
> >>
> >>and do another test record.  Sometimes things go
> awry in the control 
> >>unit that cycling the power will correct.
> >>
> >>Victor Lim wrote:
> >>
> >>>Hi,
> >>>I am having a problem when I use my disklavier
> for recording my
> >>
> >>daughter's
> >>
> >>>performance for playback. When I playback the
> recorded piece, it plays
> >>>back with the extend pedal engaged for the whle
> piece even though the
> >>>pedal was not used during the performance. Is
> there an easy solution
> >>
> >>for
> >>
> >>>this problem. Previous recordings were fine. I
> tried several times
> >>>yesterday to record and eveytime the playback was
> the same "enhanced"
> >>>sound.
> >>>Another question. I purchased my Diskalvier used
> and never got a
> >>
> >>remote
> >>
> >>>control for the playback unit. Is this remote
> available for sale from
> >>>YAMAHA or does anyone on the list have a spare
> one they aren't using
> >>
> >>whoch
> >>
> >>>they could sell me?
> >>>Thanks,
> >>>Victor
> >>>



		
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