Disklavier

George (and Carol!) -- a couple of pieces of feedback.

I had a wonderful callback from Yamaha yesterday and a couple of  
points. One, the replacement floppy drive is only $90, not $300. So  
that is a nice surprise.

Also, I was walked through what the  DKC-850 upgrade would mean for  
me. However, the tech who called me back was not sure on the firmware  
update/volume question.  He made a note of my question and is  
scheduled to call me back tomorrow.

But overall, I was very impressed by the feedback. To be honest, it  
was much better than the last time I contacted Yamaha directly with a  
problem. Then again,  that was about 7 years ago.

-Holly


On Aug 16, 2010, at 6:23 PM, George F. Litterst wrote:

> The DKC-850 does completely replace the control unit in a DGT7A as  
> well as the control unit for any of the other Mark IIXG or Mark III  
> DGT-type Disklaviers.
>
> However, Yamaha does not recommend this because, "volume controls  
> become a little confusing. The volume control of the DKC850 will  
> control the background volume and the DGT2/7 volume control will  
> control the volume of the piano." I interpret this to mean that you  
> can control the volume of song playback (except for the piano  
> itself) using the remote control but that you'll have to adjust the  
> volume of the piano with its volume control knob.
>
> If I owned a DGT Disklavier, I would much rather upgrade to a modern  
> control unit that supports USB devices, copying files over the  
> network, faster loading and saving of recordings, and Disklavier  
> Radio as opposed to fixing an old floppy drive and staying with the  
> old control unit.
>
> What I don't know if this volume control issue is addressable in a  
> firmware update to the DKC-850. If you have feelings or questions  
> about this issue, I recommend that you address Brandom Bill <bbrandom@... 
> >.
>