Success story
2001-11-05 by Brown, Meta
Todd asked that we share success stories of avoiding overpaying for a Disklavier as a result of participating in this group. After a couple of years of monitoring DUG, I had learned what model of Disklavier I needed, and had privately received referrals to dealers from some happy customers. Once, I accidentally posted a message about my interest in buying a used piano from a particular dealer to the whole group when I meant to send it to only one person. Although I was quite embarrassed at the time, the positive side of the experience was that a couple of other dug subscribers responded with names of good dealers close to my home. I knew the list price of the model I wanted and I knew what my local dealer was charging. Although I had a sense that that price was too high, I did not know what was reasonable. What's more, the dealer never seemed to take me seriously. This group was founded at a point when I had already wanted to purchase for some time, but did not feel that I was in a position to negotiate intelligently. It was my good fortune that several users had posted relevant pricing information. With this information, I went to one of the dealers recommended by another DUG subscriber and was able to negotiate a reasonable price for a new piano. I've had it for about a year and a half and it works like a dream. The details of the sale are posted in the "What I paid for my Disklavier" area, and I hope they will be of use to others. Meta