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Troubleshooting pk board issue

Troubleshooting pk board issue

2018-10-17 by Don Malloy

Hi - I have been working with Yamaha to resolve a problem with the DC2 II XG player on my C2. 500 was upgraded to a DKC850 when I bought it from a Yamaha dealer. This is my second 850. First one was replaced under warranty. Yamaha thinks the current problem is related to the pk board. I put in a new pk board today (part number vz918000) they shipped to me from Japan. Pk board with the 500 won't save the language change and can't switch the configuration from upright to grand. Any thoughts on how to troubleshoot the problem? I expect to hear back from Yamaha on Thursday. Thanks.

Re: [disklavier] Troubleshooting pk board issue

2018-10-17 by Laurence ABC

What’s the problem? A buzz?
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> On Oct 16, 2018, at 5:16 PM, Don Malloy tennesseedjm@... [disklavier] <disklavier@yahoogroups.com> wrote:
> 
> Hi - I have been working with Yamaha to resolve a problem with the DC2 II XG player on my C2. 500 was upgraded to a DKC850 when I bought it from a Yamaha dealer. This is my second 850. First one was replaced under warranty. Yamaha thinks the current problem is related to the pk board.  I put in a new pk board today (part number vz918000) they shipped to me from Japan.  Pk board with the 500 won't save the language change and can't switch the configuration from upright to grand. Any thoughts on how to troubleshoot the problem? I expect to hear back from Yamaha on Thursday. Thanks.
>

Re: [disklavier] Troubleshooting pk board issue

2018-10-17 by Don Malloy

The problem began with the dkc850 not playing. I put the 500 on and it played the old floppy I had. Yamaha indicated the problem was probably unrelated to the dkc850 and we began troubleshooting with the 500. They convinced me the pk board had an intermittent problem and sent me a new board and the 1.44 software to load on it. Now I have a board I can't reconfigure from upright to grand and I can't recalibrate it either. At this point it doesn't make sense to put the old pk board back on.
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On Tue, Oct 16, 2018, 7:51 PM Laurence ABC squirrelmeat@... [disklavier] <disklavier@yahoogroups.com> wrote:

What’s the problem? A buzz?

On Oct 16, 2018, at 5:16 PM, Don Malloy tennesseedjm@...m [disklavier] <disklavier@yahoogroups.com> wrote:

Hi - I have been working with Yamaha to resolve a problem with the DC2 II XG player on my C2. 500 was upgraded to a DKC850 when I bought it from a Yamaha dealer. This is my second 850. First one was replaced under warranty. Yamaha thinks the current problem is related to the pk board. I put in a new pk board today (part number vz918000) they shipped to me from Japan. Pk board with the 500 won't save the language change and can't switch the configuration from upright to grand. Any thoughts on how to troubleshoot the problem? I expect to hear back from Yamaha on Thursday. Thanks.

Re: [disklavier] Troubleshooting pk board issue

2018-10-17 by Laurence ABC

Mine had a buzz, they came several times, replaced board, nothing helped. They suggested I send it to them for weeks of diagnosis. I fixed it myself with an in-line filter.
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> On Oct 16, 2018, at 6:13 PM, Don Malloy tennesseedjm@... [disklavier] <disklavier@yahoogroups.com> wrote:
> 
> The problem began with the dkc850 not playing. I put the 500 on and it played the old floppy I had. Yamaha indicated the problem was probably unrelated to the dkc850 and we began troubleshooting with the 500. They convinced me the pk board had an intermittent problem and sent me a new board and the 1.44 software to load on it. Now I have a board I can't reconfigure from upright to grand and I can't recalibrate it either. At this point it doesn't make sense to put the old pk board back on.
> 
>> On Tue, Oct 16, 2018, 7:51 PM Laurence ABC squirrelmeat@... [disklavier] <disklavier@...m> wrote:
>>  
>> What’s the problem? A buzz?
>> 
>>> On Oct 16, 2018, at 5:16 PM, Don Malloy tennesseedjm@... [disklavier] <disklavier@yahoogroups.com> wrote:
>>> 
>>>  
>>> Hi - I have been working with Yamaha to resolve a problem with the DC2 II XG player on my C2. 500 was upgraded to a DKC850 when I bought it from a Yamaha dealer. This is my second 850. First one was replaced under warranty. Yamaha thinks the current problem is related to the pk board.  I put in a new pk board today (part number vz918000) they shipped to me from Japan.  Pk board with the 500 won't save the language change and can't switch the configuration from upright to grand. Any thoughts on how to troubleshoot the problem? I expect to hear back from Yamaha on Thursday. Thanks.
>> 
> 
>

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