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2019-02-07 by gward1211@...
Hello all
I have a C3DKV Mark IV which is 6 years old and has given up the ghost. I turned it on and a fairly loud bang came out of the speakers and none of the lights on the control panel illuminate. The only lights underneath are a solid green light on the power supply and a blinking green light (2 second intervals) next to the solid light. Looks like a power supply failure.
Any suggestions.
Kind regards
Geoff Ward
2019-02-07 by George F. Litterst
Good morning, everyone. If you live in the U.S., I recommend give Yamaha Piano Service a call: Yamaha Piano Service: (800) 854-1569 between 8:30-5:00 PST. Regards, PianoBench
> On Feb 7, 2019, at 5:59 AM, gward1211@bigpond.com [disklavier] <disklavier@yahoogroups.com> wrote: > > > Hello all > > I have a C3DKV Mark IV which is 6 years old and has given up the ghost. I turned it on and a fairly loud bang came out of the speakers and none of the lights on the control panel illuminate. The only lights underneath are a solid green light on the power supply and a blinking green light (2 second intervals) next to the solid light. Looks like a power supply failure. > > Any suggestions. > > Kind regards > > > > Geoff Ward > > > > >
2019-02-08 by Geoff Ward
Thanks George, but I live in Australia. If the power supply has failed, would the green lights I mentioned still be lit? I am attempting to contact a Yamaha tech in Sydney. Kind regards Geoff
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] Sent: Friday, 8 February 2019 1:28 AM To: gward1211@... [disklavier] <disklavier@yahoogroups.com> Subject: Re: [disklavier] C3 DKV Mark IV failure Good morning, everyone. If you live in the U.S., I recommend give Yamaha Piano Service a call: Yamaha Piano Service: (800) 854-1569 between 8:30-5:00 PST. Regards, PianoBench On Feb 7, 2019, at 5:59 AM, gward1211@bigpond.com <mailto:gward1211@...> [disklavier] <disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com> > wrote: Hello all I have a C3DKV Mark IV which is 6 years old and has given up the ghost. I turned it on and a fairly loud bang came out of the speakers and none of the lights on the control panel illuminate. The only lights underneath are a solid green light on the power supply and a blinking green light (2 second intervals) next to the solid light. Looks like a power supply failure. Any suggestions. Kind regards Geoff Ward
2019-02-08 by George F. Litterst
Hi, Geoff. I don’t have that level of technical competence. However, if you have trouble connecting with Yamaha in Australia, I may be able to help. Regards, George
> On Feb 7, 2019, at 10:29 PM, 'Geoff Ward' gward1211@... [disklavier] <disklavier@yahoogroups.com> wrote: > > > Thanks George, but I live in Australia. If the power supply has failed, would the green lights I mentioned still be lit? I am attempting to contact a Yamaha tech in Sydney. > > > Kind regards > > > Geoff > > > > From: disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com> [mailto:disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com>] > Sent: Friday, 8 February 2019 1:28 AM > To: gward1211@... <mailto:gward1211@...> [disklavier] <disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com>> > Subject: Re: [disklavier] C3 DKV Mark IV failure > > > > > Good morning, everyone. > > > If you live in the U.S., I recommend give Yamaha Piano Service a call: Yamaha Piano Service: (800) 854-1569 between 8:30-5:00 PST. > > > Regards, > > PianoBench > > > > >> On Feb 7, 2019, at 5:59 AM, gward1211@... <mailto:gward1211@bigpond.com> [disklavier] <disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com>> wrote: >> >> >> >> Hello all >> >> I have a C3DKV Mark IV which is 6 years old and has given up the ghost. I turned it on and a fairly loud bang came out of the speakers and none of the lights on the control panel illuminate. The only lights underneath are a solid green light on the power supply and a blinking green light (2 second intervals) next to the solid light. Looks like a power supply failure. >> >> Any suggestions. >> >> Kind regards >> >> >> Geoff Ward >> >> >> > > > >
2019-02-10 by tnmshd@...
2019-02-10 by Geoff Ward
Thanks for that. I have a Yamaha tech coming soon. I will post results when fixed. Kind regards Geoff
From: disklavier@...m [mailto:disklavier@yahoogroups.com] Sent: Sunday, 10 February 2019 8:20 PM To: disklavier@yahoogroups.com Subject: [disklavier] Re: C3 DKV Mark IV failure [2 Attachments] [Attachment(s) from tnmshd@... <mailto:tnmshd@...> [disklavier] included below] >Geoff Ward The blinking LED in normal Power supply is as shown in the attached figure. I guess you can get error log and so try to enter the service center mode from the controller and trace Service centre--Data base--Log view--All error--Order by date and look at the error log.
