Disklavier

PianoBench@... wrote:

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Hello Everyone,

In a message dated 1/17/01 11:04:33 PM, John writes:

<< I am trying to locate an owners manual for an upright disklavier made 
around 1991 or '92.  It is a Japanese model MX101, but whatever the 
model # that was made for the american market would be usable. It is an 
upright model, non midi I believe.  

Anyone have a manual that I could get a copy of??? >>

Call Mark Wisner at Yamaha: (800) 854-1569 between 8:30-5:00 PST. Push 2 at 
the first menu choice and 2 at the second menu choice. If your instrument is 
essentially the same as an MX100A or B, he can probably help you.

Regards,
PianoBench

Thanks for your reply, however I have already contacted Yamaha, and they are
unwilling (not unable) to supply this manual. The reason is that the
instrument was not originally made for the US market, but an overseas model,
and they will not support it. They insisted on getting a serial # to prove it
was a US model before they would send it.  Any lines on one that could be
reproduced??  I am also contacting Yamaha in Japan, hoping they can supply
one... any other ideas???   thanks, john


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Hello Everyone,

In a message dated 1/18/01 3:43:00 PM, John writes:

<<  I am trying to locate an owners manual for an upright disklavier made 
around 1991 or '92.  It is a Japanese model MX101, but whatever the 
model # that was made for the american market would be usable. It is an 
upright model, non midi I believe.  

...I have already contacted Yamaha, and they are
unwilling (not unable) to supply this manual. The reason is that the
instrument was not originally made for the US market, but an overseas model,
and they will not support it. They insisted on getting a serial # to prove it
was a US model before they would send it.  Any lines on one that could be
reproduced??  I am also contacting Yamaha in Japan, hoping they can supply
one... any other ideas???   >>

This is a tough issue. Pianos that are made by Yamaha for the Asian market do 
not go through the same process of seasoning the wood that is applied to 
pianos made for the US market. For this reason, it is not recommended that 
Yamaha pianos made for the Asian market be imported into the US. Furthermore, 
the Disklavier model numbers are different (as you have found out), and no 
one in the US has the information necessary to support their use.

I would suggest taking this issue up with the dealer who sold you the piano. 
It would seem to me that he/she has a moral obligation to provide you with 
this sort of support.

Regards,
PianoBench