Disklavier

----- Original Message ----- 
From: Yahoo! Customer Care 

Sent: Friday, October 10, 2008 1:08 PM
Subject: Transcript of your chat


      General Info 
      Chat start time  Oct 10, 2008 1:52:36 PM EST 
      Chat end time  Oct 10, 2008 2:08:40 PM EST 
      Duration (actual chatting time)  00:16:03 
      Operator  John 



      Chat Transcript 
      info: Please wait for a Yahoo! agent to respond.
      info: You are now chatting with John
      John: Welcome to our Yahoo! Groups live chat service.  I'm glad you've joined us.
      John: Thank you for providing us the details of your issue.
      John: Hi Todd.
      John: I understand that your concern is about Grouply.com. Am I correct?
      Todd: Obviously.
      John: Thanks for the confirmation.
      John: Thank you for expressing your concern over Grouply.com. Here are some clarifications based on the Yahoo! Groups Guidelines that every Yahoo! user should adhere to when dealing with 3rd party sites (please note that the Groups Guidelines are tied to Yahoo!'s general Terms of Service and should be followed by all Groups users and moderators): 
      Todd: Does Yahoo have a specific position with regard to Grouply?
      John: - If you are considering providing your Yahoo! username and password to a 3rd party site which stores that information on their own site, please carefully consider the risks before doing so. Giving access to a 3rd party can be very unsafe as the 3rd party site can access your Yahoo! account as if it was you accessing your own account. For example, they could access your address book and send emails to your friends, change your account settings, or gain access to your personal information. Under Section 5 of the Yahoo! Terms of Service "You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account." For more information please also refer to section 5 of Yahoo!'s Terms of Service. 
      John: - Group Moderators have the responsibility and the right to enforce their own membership guidelines for their group. The guidelines can relate to how group members deal with or interact with 3rd party websites. If a member is part of a 3rd party website in which the site accesses the group content using the member's login information and/or the user's email and then makes this content available to other users, this behavior could put them at risk of having their membership to the group revoked by the moderator or for having their Yahoo! account closed entirely for a TOS violation. Moderators have the right to protect their group's content along with the privacy of their members and can and should enforce this at their individual group level. For more information, please refer to section 11 of the Groups Guidelines, section 12 of Yahoo!'s Terms of Service and privacy/security information. 
      John: - Groups owners and moderators should take every opportunity to protect their group members' privacy and integrity of the Groups community and as such, Yahoo!'s Terms of Service and Groups Guidelines should be referred to when dealing with all situations including 3rd party websites.
      Todd: My concern is that it is very easy for any single member to violate this good sense policy and give this operation full access to our site and file vault. We don't want to be a public site. What is Yahoo doing to shut down these jokers? I can't stop one of 2000 members from giving them access.
      Todd: In other words, are you suing these bastards or sticking your head in the sand?
      John: I apologize for the inconvenience Todd. Right now our senior agents are already aware of this.
      Todd: Make me aware of what they plan to do.
      John: With regard to the action that will be done by Yahoo!. I apologize but we have not yet received any information about it.
      Todd: My $.02 is:
      Todd: Do something quickly.
      John: Yes.
      John: I will take note of that.
      John: Is there anything else I may help you with?
      Todd: Will there be a posting to grouppowerusers when action is taken?
      John: With regard to that. You may need to contact us back and we will let you know if there are any updates.
      Todd: Daily?
      John: You may contact us back on your most convenient time.
      Todd: I feel like I'm pushing a rope. Ta ta for now.
      John: Thank you for using Yahoo! Groups.  If you have any other questions, please feel free to come back and chat with us at any time. 
      John: To receive a transcript of this chat, or tell us how we did today, please click the "Close" button on the top right of the chat window.
      info: Your chat transcript will be emailed to you at the end of your chat.