I had that problem a couple of times. Turning it off THEN unplugging it completely for a minute, then plugging it back in (ie a full cold boot) fixed that.
On 2012-10-19, at 6:30 AM, Louise Winston Smith <winstonsmith.louise@...> wrote:
i have the same problem.
The automatic player doesnt make a sound even though the keys move etc but when that is off the piano plays manually.
On Fri, Oct 19, 2012 at 12:13 PM, Julien Roche <julien.roche@...> wrote:
>
>
> the piano was just tuned perfectly some days ago (is done every 3 months). When you play piano the key is working perfectly well
>
>
> From: Kevin Goroway <kgoroway@...>
> To: "disklavier@yahoogroups.com" <disklavier@yahoogroups.com>
> Sent: Friday, October 19, 2012 1:02 PM
> Subject: Re: [disklavier] DKC MarkIV : piano key 52 not working - how to adjust/repair :?
>
>
> This sounds like a job for a regular old piano technician. If the hammer isn't touching the string, something mechanical is wrong, not electrical. Who tunes your piano? Maybe they are qualified?
>
>
> From: Julien Roche <julien.roche@...>
> To: "disklavier@yahoogroups.com" <disklavier@yahoogroups.com>
> Sent: Friday, October 19, 2012 6:52 AM
> Subject: [disklavier] DKC MarkIV : piano key 52 not working - how to adjust/repair :?
>
>
>
> Hello,
>
> The piano key Nr 52 of my Disklavier M4 Mark IV is not working. It is slightly moving but not touching the cord and do not make music.
>
> What can I do ?
>
> I am myself electronic engineer, but I have much younger collegues more capable than me to do a professional repair job. It is something to adjust or something to change ? I am located in Albania/Europe and no Yahama service here, as the only DKV in the country...
>
> I made already the automatic tuning or all keys using the program of the remote control, and nothing changed.
>
> My piano is 3 years old, working very well except this problem really disturbing with this miss of key working....
>
> Thanks for your help / suggestions
>
> Julien
--
Regards,
Louise