Elektron Musical Instruments

--- In elektron-users@yahoogroups.com, "Angus Christophersen" 
<puretokyo@h...> wrote:

> Venting my frustration with UPS. You pay for 5-day worldwide 
express 
> shipping, it arrives at the sorting shed 20 minutes from your 
house... and 
> then sits there for a couple of days. They then discover the 
invoice has 
> fallen off in transit and no way can they release it without it, 
when you 
> manage to get a copy of an invoice to them 24 hours after the 48 
hours it 
> took them to mention this problem on the tracking system, its now 
been 
> another 24 hours and they havn't done a thing about it.
> 
> I call bullshit on UPS express shipping :(

Yes, that's bad... We've now made the full circle with the couriers. 
DHL, FedEx and now UPS. DHL was OK most of the time, but very 
expensive. Still had our issues with them though. We never found a 
good way of handling repair issues with the FedEx, and had to fax 
big amounts of paperwork for each unit going back and forth. Now 
we're trying with UPS. What I mean is that it seems like none of 
them are really perfect.

BTW, please do not reply to the full daily digest! It's getting big 
these days...

Daniel