Lpc2000

This is not to oversell ourselves or anything, but what you wrote is 
exactly some of the reasons we are somewhat successful. I make conscious 
effort and business decisions to respond to customer wishes. For example, 
by this time, I can outsource or at least have someone else handles the 
initial support, but I found that customers love the fact if they ask us a 
question, they usually get answers from the guy who writes the compilers. 
Our business is now big enough that I have more and more people working for 
me, and I am writing less and less code (but the code generators are mine, 
all mine, bwahahahaha, oops, sorry...), but I think I will continue to do 
this for a while.

Mind you, I don't believe we can make everybody happy and I won't accept 
customer abuses (oh the stories I can tell!), but I enjoy helping people to 
solve their problems, while we are able to put food on the table for the kids.

At 09:15 PM 5/12/2005, Robert Adsett wrote:
>[massive snip...]
>
>Enough of the soapbox for now :)
>
>Robert

// richard (This email is for mailing lists. To reach me directly, please 
use richard at imagecraft.com)