New PWR-20 cables have color swap
2009-07-03 by Paul Schreiber
I just opened 150 new PWR-20 power cables, and *every one* has the red and white wires swapped. And you wonder why I experience delays, headaches and general hair loss :( And these same people have made this cable for ***12 FREAKING YEARS***, over 9,000 of them and now I'm out of power cables, except these "backwards ones". I will try to call them tomorrow, but 80% of businesses will be closed for holiday weekend. So, it might be Monday until I can see about getting correct cables made. It may be a week to 10 days, it's hard to say as (to just complicate matters) the company was recently bought out so now I have to deal with a new person. Now, this happened like 6 years ago, I didn't catch it until a few people blew modules up because the directions refer to the color code (even though the connector is "semi-keyed" you can certainly flip it around and then blow it up). I'm at a total loss for words right now, I can't get over this, it couldn't have happened at a worse time. So: here is the plan a) I *AM SHIPPING* assembled modules tomorrow to the 3 indicated people. I will **attached the cable to the module** and send an email explaining the color difference. b) I *will not* ship kits or other modules with these because later on, modules WILL get plugged in backwards and WILL get blown up. c) I will ship kits that I have made up (with proper power cables) as much as I can, and I will "kit up" parts for remaining kits all but the wire and wait until the correct power cables arrive. Hopefully I can get replacement cables by Thursday or Friday of next week so that the shipping delay will be minimal. Paul S. /I picked a bad day to stop drinking