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Vintage Synth Repair

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Insurance Claims

Insurance Claims

2002-05-29 by mre_circuits

Hello Friends,
  I recently sold a modified Casio on ebay. The buyer sent me a 
check, I cashed it, and shipped it with insurance. Good move. The 
buyer contacted me upon arrival, and said the box had a huge gash in 
the side, and the end had come off. After he plugged it in, he said 
the keyboard did none of the modifications, and only the 3 notes per 
octave worked. So it's very damaged.

  He bought the keyboard for $200 (minus shipping) and I insured it 
for that much. So, he's shipping it back to me, and I have to claim 
the insurance with my receipts etc.

  So, my question is this: If I claim a total loss, will they give me 
the money and keep the keyboard? I have a spare model, so I could 
swap boards and repair it (which I plan to do), how would I claim 
repair costs?

Thanks a 1,000,000
-Mike Walters
www.mysterycircuits.com

Re: [vintagesynthrepair] Insurance Claims

2002-05-29 by Tom Moravansky

> Hello Friends,
>   I recently sold a modified Casio on ebay. The buyer sent me a 
> check, I cashed it, and shipped it with insurance. Good move. The 
> buyer contacted me upon arrival, and said the box had a huge gash in 
> the side, and the end had come off. After he plugged it in, he said 
> the keyboard did none of the modifications, and only the 3 notes per 
> octave worked. So it's very damaged.
> 
>   He bought the keyboard for $200 (minus shipping) and I insured it 
> for that much. So, he's shipping it back to me, and I have to claim 
> the insurance with my receipts etc.
> 
>   So, my question is this: If I claim a total loss, will they give me 
> the money and keep the keyboard? I have a spare model, so I could 
> swap boards and repair it (which I plan to do), how would I claim 
> repair costs?
> 

I had a PPG badly damaged by UPS.  I got it back and I was going to
do the repairs myself.  They would like to see a written estimate for
parts and labor to fix the unit.  It's their option to total it or
negotiate the repair bill.  Obviously if you're doing the repair
yourself and you estimate $400 for a $200 item, they'll total it
instead.

Also, as a side note - UPS, US Mail, etc - if you have a damaged item, you
cannot (by law I think) salvage a portion of the item and then turn
the rest over to them if they total it.  It's an all or nothing thing.

(real example - guy in US Post Office bought a clock for cheap with a
really nice/unique Seth-Thomas mechanism.  The clock case was shattered
by shipping abuse.  The Post Office wouldn't let him remove the mechanism
and also collect the insurance).
-- 

_______________________________________________________________________
Tom Moravansky                                    tom@...

Re: [vintagesynthrepair] Insurance Claims

2002-05-29 by Emiliano .

Something similar happened to me, in that I had pretty
bad damaged equipment. The amount of that was MUCH
higher but it was insured.
As far as I know, the shiping company has no right to
keep the damaged item simply bcause it doesn't own the
item. They might want to personally inspect it to make
sure the item is really damaged. Although, this
usually happens for items which have a value in the
order of thousands of dollars. Usually, they require
some pictures, and the whole thing is settled.
I am talking from personal experience, so I can't
really tell you whether it is going to be exactly as I
have described it to you. 
Good luck,

Emiliano. 


--- mre_circuits <nutty80s@...> wrote:
> Hello Friends,
>   I recently sold a modified Casio on ebay. The
> buyer sent me a 
> check, I cashed it, and shipped it with insurance.
> Good move. The 
> buyer contacted me upon arrival, and said the box
> had a huge gash in 
> the side, and the end had come off. After he plugged
> it in, he said 
> the keyboard did none of the modifications, and only
> the 3 notes per 
> octave worked. So it's very damaged.
> 
>   He bought the keyboard for $200 (minus shipping)
> and I insured it 
> for that much. So, he's shipping it back to me, and
> I have to claim 
> the insurance with my receipts etc.
> 
>   So, my question is this: If I claim a total loss,
> will they give me 
> the money and keep the keyboard? I have a spare
> model, so I could 
> swap boards and repair it (which I plan to do), how
> would I claim 
> repair costs?
> 
> Thanks a 1,000,000
> -Mike Walters
> www.mysterycircuits.com
> 
>   
> 
> 


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Re: [vintagesynthrepair] Insurance Claims

2002-05-29 by Emiliano .

--- Tom Moravansky <tom@...> wrote:
> > Hello Friends,
> >   I recently sold a modified Casio on ebay. The
> buyer sent me a 
> > check, I cashed it, and shipped it with insurance.
> Good move. The 
> > buyer contacted me upon arrival, and said the box
> had a huge gash in 
> > the side, and the end had come off. After he
> plugged it in, he said 
> > the keyboard did none of the modifications, and
> only the 3 notes per 
> > octave worked. So it's very damaged.
> > 
> >   He bought the keyboard for $200 (minus shipping)
> and I insured it 
> > for that much. So, he's shipping it back to me,
> and I have to claim 
> > the insurance with my receipts etc.
> > 
> >   So, my question is this: If I claim a total
> loss, will they give me 
> > the money and keep the keyboard? I have a spare
> model, so I could 
> > swap boards and repair it (which I plan to do),
> how would I claim 
> > repair costs?
> > 
> 
I would like to add that I still have my equipment
after having cashed the check. You must be careful.
Don't be fooled when they say that they want to keep
the item. I had to fight for two months, and finally
FedEx sent me the money.  The only thing I have
noticed is the continous amazing change of their
policy to sidetrack me. Got the idea? The shipping
company, although it provides a service, doesn't own
the item. Be careful, and expect to be treated badly
at the beginning.

Again, good luck.

Emiliano.   

__________________________________________________
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Yahoo! - Official partner of 2002 FIFA World Cup
http://fifaworldcup.yahoo.com

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