Wiardgroup

I ordered my woggle two years, 1 month ago, and still no delivery.  I  
also got put off for 20 months (in 3 month blocks or so) to ship in a  
couple of modules for maintenance I was willing to pay (highly) for,  
and work which Grant recommended himself ("you've got what seems to  
be last original, unrepaired omni and it does really need some work"  
he said).  Right now I'm out the money for a woggle and three modules  
don't do what they should.

How's that for pointing it out, Grant?

On Jul 13, 2008, at 9:46 AM, Grant Richter wrote:

> I am selling about one 1200 series per month, it only takes a week  
> to build six 1200
> series modules so some deliveries go stretched to 3 or 4 months,  
> but I communicated with
> everyone and no one was upset.
>
> If you order a highly customized piece of equipment, then delivery  
> time is whatever it
> takes to complete the engineering and custom test procedures. The  
> one-off Waveform
> City with Mini-Wave expander board took 12 months to deliver, and  
> the customer was not
> upset.
>
> Again, if this is a report of an actual SNAFU, please tell me  
> where, when, what and who and
> I will make certain it never happens again.
>
> I don't want to diminish peoples enthusiasm about their music, and  
> that requires
> delivering as quickly as practical. I have worked extremely hard to  
> do this. The 500 people
> who got 1200 series modules in 4 weeks or less during full  
> production can attest to this.
>
> --- In wiardgroup@yahoogroups.com, Mark Griffiths <mark@...> wrote:
> >
> > I've held off in the expectation someone else will hop on this. I  
> ordered my wogglebug
> something like 15 months ago and it arrived late summer last year.  
> I'm in the Uk and I'm
> aware from other suppliers e-mails saying "we've shipped" that  
> stuff spends a while here
> customs. So it would seem like my wait was a few months only.  
> Actually I've also had
> a 6 module system here for a while from last summer's order.
> > Not sure what's happened here. I suggest phoning Grant?
> > Mark
> >
> >
> > ----- Original Message ----
> > From: sascha victoria <sascha.victoria@...>
> > To: wiardgroup@yahoogroups.com
> > Sent: Saturday, 12 July, 2008 12:39:51 AM
> > Subject: Re: [wiardgroup] quality & customer servic
> >
> >
> > I think Grant needs to get a helper monkey to help with that 20  
> month wait.Â
> >
>
>
>