Emu XL-7 & MP-7 User's Group

I just called Emu and they gave me the name of their "authorized 
support agent" for their discountinued hardware.  It is:

   EPR
   813-232-3907

Apparently this EPR company will do repair work on your Emu hardware 
if you require it.  You won't be able to get new ROMs or any other 
add-on, but you can get the thing serviced.

D7


> My point is that I have been a long time E-mu supporter.  I own an 
> E6400, a PK-7, and an XL-7.  I also own an Ensoniq SQ2.  I have 3 
> extra roms for the pk-7, as well as about half the emu sample 
library 
> on cd.  I have spent literally thousands of dollars buying gear 
from 
> emu.  Now I get absolutely no support for my loyalty.  If I owned 
a 
> Model T Ford, I can still find after market parts to keep it 
> running.  If I bought a 1950s fender amp, I can still get after 
> market parts to keep it repaired.  I have nothing if my e-mu gear 
> dies.  No upgrade options, see what I'm saying?  For thousands of 
> dollars and years of customer loyalty, I have nothing from E-mu.  
At 
> least with my ensoniq, I can still get parts, etc through syntaur, 
> et. al.  but with E-mu, no support.  They refuse to sell their 
> support documentation (repair manuals, schematics).  That being 
so, 
> they should give up their patents so other people could 
manufacture 
> and sell parts/upgrades/roms, etc, or at least license said 
patents 
> out, but I was told by an E-mu rep that that just isn't going to 
> happen.  I love their gear, but their customer support isn't worth 
> jack all.