Emu XL-7 & MP-7 User's Group

hear hear!
  ----- Original Message ----- 
  From: soundcrafter 
  To: xl7@yahoogroups.com 
  Sent: Wednesday, April 02, 2003 7:53 PM
  Subject: [xl7] Emu staff + this group = a beautiful thing


  I just realized a bug was just fixed because *one person* mentioned 
  it... I was too surprised to really think much of it at first, but 
  after further reflection I thought of something.  The fact that the 
  Emu staff not only monitor this group, but *listen and react* to the 
  people who use their product is both a rarity and a valuable 
  commodity in this business.

  I can't tell you the number of times that support has been either 
  weak or completely lacking for various gear I have owned.. I'm sure 
  we've all experienced that.  Sometimes you're lucky to even get 
  repairs or questions answered. To have a situation like we have here 
  is, well.. a beautiful thing :)

  Thank you Aaron (and any other Emu staffers who might be here - I'm 
  too new to know who's who).  This type of support shows that you're 
  trying to make *instruments* for people who PLAY MUSIC... not pound 
  out some groovebox toy crap for the quick bucks and move on the the 
  next cash cow. If this is the way you support all your products then 
  you've just gained a loyal customer :)

  Thanks also to the members of this group for being ever-helpful, and 
  Realm for giving us all a place to come together.  I joined here 
  before I ever actually *had* my xl-7, and I'm damn glad I did. It 
  looks like this will actually be a useful and interesting group to be 
  a part of...

  Ok, cheesiness is over, go play some music :)

  SC


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