200e

A couple of thoughts here too. First, I can totally understand your concern especially given the cost and probable anticipation, but it does seem like you are getting responses from Buchla & Associates, they are sending you emails. Have you requested to arrange warranty care?

Secondly, second hand would imply prior ownership, not prior use or burn in. Restock or even remanufacture become very complex business judgement calls, and are very different than selling an previously bought and used device as new.
The marred jack could have even arrived that way from the distributor, encoders can be defective, etc.

Dhymitruy makes several real important points, smaller custom shops have miniscule profit margins to bury for example a flawed jack, let alone offering exhaustive zero fault QC services, or super efficient inventory control, etc. What Buchla  does offer is an extraordinarily unique instrument with unriveled design built with very high quality parts.
I could even compare the situation when my place of work purchased a never used SSL 4000G from the manufacturer, it came out of the box with a blown mic pre(btw, unrelated to anything, nearly all the ICs and transistors in the SSL 4000 are in sockets, I think they assume a degree of failure!) and a handful of blown lamps. We bought a faulty from the box Manley EQ, I think either a bad switch or solder joint. We got it cleared up, these machines are performing wonderfully.
Of course this kind of thing can happen with HP or Apple too.
I really think you'll be able to get them to take care of you at Buchla, 
just work with them, try to relax, this instrument is worth it.
And try and enjoy your 200e, nothing else sounds like it!
Don


--- On Sat, 7/5/08, Dhymitruy Bouryiotis <da108@telus.net> wrote:

> From: Dhymitruy Bouryiotis <da108@telus.net>
> Subject: Re: [200e] Don selling 2nd Hand Gear as New?
> To: 200e@yahoogroups.com
> Date: Saturday, July 5, 2008, 8:44 AM
> I wouldn't worry about it --- we're not talking 
> modern factory  
> conditions here. Mine has a couple of scratches on wood too
> and I  
> noticed the dated test tag on one of the modules (inside)
> was not   
> exactly 'new'.
> 
> I find the 200e very idiosyncratic and do sometimes wonder
> if various  
> modules are working properly, but overall I trust and
> accept that is  
> just how they are designed. The upside is the incredible
> sounds the  
> thing can make and in ways other synthesizers couldn't
> -- or wouldn't  
> -- do. It doesn't happen every time, but often I am
> completely blown  
> away by it.
> 
> If you value a Buchla machine then a large part of that is
> the unique  
> creative brain that invented it - and part of that is a
> pretty  
> homespun and non-streamlined production operation.
> 
> I really don't think you've been cheated or sold
> any kind of deficient  
> or 'used' equipment. To me, the scratches remind me
> I have something  
> totally unique and rare.
> 
> 
> 
> 
> 
> 
> 
> On 5-Jul-08, at 1:22 AM, kai200e wrote:
> 
> > o.k. after i get no response on my emails to Don i
> have to write here.
> > And after i get no help here i will spreed out on the
> whole Internet.
> >
> > I just want to know if i am the only one who get a
> used System?
> >
> > After my 200e arrived i found out that most of the
> Moduls are used  
> > one.
> > Checking the date of service shows me that there where
> build in 2007.
> > Looks like they where on a Exhibition or used by are
> Studio for some
> > time. They are a lot of scratches on the Modules and
> on the Wood case.
> >
> > My first Email got a response that says "
> >
> > Thanks for pointing out the handling marks on your
> system. We will
> > re-emphasize the need for careful handling to our
> testers.
> >
> > The appearance of a bit of use is quite accurate. Your
> instrument has
> > been subjected to many days of field testing, as are
> all of our
> > instruments. None of your modules are "second
> hand".
> >
> > Sorry about the minor blemishes. We'll try to do
> better.
> >
> > Cheers,
> >
> > Don Buchla "
> >
> > I can only say that my Buchla looks very used and it
> is dirty. Also if
> > it was field tested why are one poti do not work
> correct?
> >
> > Kai
> >
> >
> > 
> 
> 
> 
> [Non-text portions of this message have been removed]