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Bloody Atmel

2003-11-22 by Kathy Quinlan

Ok 

<Rant>

I have just spent au$281 on an AT43DK355 which is the USB development
kit for the AVR (it supports the AVR parts with USB built-in)

Problems so far:

#1 No reference design unless you buy the Dev Kit (I had to spend as I
need the chip in a design)

#2 The Shipped dev board has mods not mentioned in the schematics (and
there is no Errata)

#3 The demo windows app, USB Code Wizard (which is designed for GCC and
IAR) and the EEPROM programmer have no installers, just Cut and Paste
they say, will work on any 98, ME, Win2k, XP box. Yeah right you need to
go find DLPORTIO.dll to get the EEPROM programmer software to work (it
direct access the parallel port) and you need to find 2 OCX files to get
the USB code wizard to work. Then program the board as it appears the
factory programming (they do test it right ??) is scrambled and will
lock up the demo windows app.

#4 The demo CD is not a stamped or bulk written CD, it is burnt as it
leaves by the looks of things with red texta pen writing saying what it
is.......

#5 2 months is a bit long to have to wait..... I could have paid someone
in the USA to buy it from digikey and ship it to me by USPS and received
it in 3 weeks max.

All in all, not very happy, I expect dev tools to be open box, read a
cheat sheet (just so you get the install order right) load software,
plug in and away you go, not have to spend a day trying to fault find
the tools, as no one in AU knows anything about this kit, and it seems I
have the first one in Au :o(

I sent a rather pointed Email to Atmel's USB support section and CC'd it
to my rep, I am waiting to see if I get a response or if I am ignored
like all my emails to Atmel.

I also asked them in the email when AVRStudio 4.8 will be out and how
many bugs they expect to release it with ;o) (my guess is twice as many
as 4.7 ;o)

Regards,

Kat.

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