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Dave Smith Instruments SYNTHESIZERS

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Re: Dave really supports

2004-05-25 by gort242

Ditto on that.  Dave's really the man when it comes to service (above
and beyond being an amazing designer).   I sent a message a while back
that my Evolver had up and died.  He responded exceptionally fast, and
had a new processor shipped the next morning.  I got it a day later. 
Of course, I'm in California - so the speed of shipment wasn't all
that surprising.  But the fact that he's looking after his customers
so well is reassuring, particularly in this age of outsourcing.

It's an argument to, when possible, select the smaller shops. 
Typically they are willing to go that extra mile to keep their
customers happy.  But, even in that category, I think Dave Smith still
stands out.

BTW: I've had similar fun with MOTU! Slooooooow....   Roland's _okay_
and Yamaha's terrible - at least in my experiences.

Ah!  I only wish I could afford a Poly right now!

 --e.



--- In DSI_Evolver@yahoogroups.com, "ski_ex5tech" <ztja05@o...> wrote:
> Wow, the short timeframe on the shipping is pretty amazing.  Overall, 
> I'm not too surprised, though;  Dave has long had a reputation for 
> great service.
> 
> I'm glad that everything worked out, and your Evo is back up and 
> running.  Now it's time for a "Spanish Evolution"!  ;)
> 
>

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