> > If someone has had faults how were repairs/replacements dealt with, > > was the unit shipped back to DSI/ did DSI send out replacement parts > > for the user to undertake a fix. > > DSI is in general very, very, responsive to support queries, will bend > over backwards to get things fixed up, and won't bullshit you. It's > often D.S. himself who responds; being the designer, he's obviously > immensely knowledgeable, but he's also very friendly and no-nonsense. > It's an extremely refreshing experience if you're used to typical > manufacturer "support". I'll second this. I somehow lost 2 knobs from my Evolver at a gig. I emailed Dave to get a part number so I could order some replacements myself. He mailed out a few for free - even though I live in Australia! I don't think there are any support or warranty issues to worry about!! :D Max
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Re: [Evolver] Long term reliability
2005-07-10 by afro_88
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