Dave Smith Instruments SYNTHESIZERS

Hi Everyone,

It's not my intention to turn this group into a tech support line 
for Psicraft's infant purchase & download system, so I apologize if 
any users are seeing this becoming a hi-jack... I have set up a 
separate forum for these inquiries, and hopefully we can get things 
sorted out over there.

This is going to be my last post to DSI_Evolver on tech issues for 
Vyzor to avoid more of these 'OT' posts - Feel free to share your 
opinions on it here of course, but let's keep the tech support stuff 
clear of all the evolutionaries who aren't interested in Vyzor if we 
can.

Ok disclaimer out of the way, here are the facts:

It seems the PayPal system is failing to link people back to their
downloads.

If you purchased for Mac the link is:

http://www.psicraft.com/phpgdv40/getfile.php?id=27


If you purchased for Windows the link is:

http://www.psicraft.com/phpgdv40/getfile.php?id=28

I'm going to see if I can have paypal fix this. In the meantime,
anyone getting lost should not purchase again - You'll only get
charged twice!

After you've downloaded the file, you'll need a serial number from 
the Psicraft website. This is a two stage process:

1. Go to http://www.psicraft.com/Support/Vyzor/Dave%20Smith%
20Instruments/Evolver/Register.php . Enter your details and click 
SUBMIT only ONCE (Nothing will seem to happen so don't panic).

2. Go to http://www.psicraft.com/Support/Vyzor/Dave%20Smith%
20Instruments/Evolver/Success.php . Your serial number will be there.

The process is 2-stage because our page protection code interferes 
with the autoforwarding process - Another wrinkle we're working to 
iron out.

Okay. Enough said on this. Carry on, Evolutionaries.

Cheers,

Tony





--- In DSI_Evolver@yahoogroups.com, "beakanddune" <beakanddune@...> 
wrote:
>
> Hi Jim,
> 
> Well you've managed to download it so you've got further than me - 
I 
> still can't even download the thing !
> 
> My membership to the support group has been approved and other 
people 
> have had the same problem as you. The following is an exerpt from 
a 
> post on the support site - this fixed the problem for Paul and 
> resulted in him obtaining a serial key. It seems that the key is 
NOT 
> the subscription number: 
> __
> "Hi Paul, did you register your copy on the website? You have to
> follow the instructions exactly as they are in the email you 
received
> from Tony."
> ___
> 
> Hope this helps
> 
> Simon
> 
> C
> 
> 
> 
> 
> --- In DSI_Evolver@yahoogroups.com, James Elliott <johans121@> 
> wrote:
> >
> > Ok, I've paid for it, logged in, downloaded it, installed it, 
but 
> now I cannot run it.
> > 
> > I am being asked for a serial number that I do not remember 
> getting. I've entered my "subscription" number and that doesn't 
seem 
> to be working. Where was I supposed to have received this serial 
> number???
> > 
> > My membership is still pending on the support group so I cannot 
ask 
> there.
> > 
> > Any input?
> > 
> > Thanks,
> > Jim
> > 
> > psicraft_designs <tony@> wrote:    Hi Simon,
> >  
> >  Sorry for not catching this sooner- You sent your mail to an 
email 
> >  address that we do not have set up to funnel into our main 
> account. 
> >  I'll fix this right away.
> >  
> >  Full instructions for download and serial number aquisition 
were 
> >  posted last night (20 hours ago) at   
> >     http://www.psicraft.com/Purchase/index.php
> >  
> >  We have been checking our support (and I have been checking my 
> >  personal) email addresses quite regularly since the download 
was 
> >  announced. This just goes to show that disconnects are still 
> >  possible, despite our efforts.
> >  
> >  Incidentally, feel free to join our private support group for 
> quick 
> >  resolution of any issues you encounter with Vyzor Evolver.
> >  
> >  http://groups.yahoo.com/group/vyzor_evolver_beta/
> >  
> >  This is for registered users primarily, but I will admit anyone 
> from 
> >  the DSI_Evolver group. Psicraft's commitment to quality and 
> service 
> >  will bear its own witness in time.
> >  
> >  Thanks very much,
> >  
> >  Tony
> >  
> >  --- In DSI_Evolver@yahoogroups.com, "beakanddune" 
<beakanddune@> 
> >  wrote:
> >  >
> >  > Hi,
> >  > 
> >  > Has anyone else who has paid for this having trouble 
downloading 
> >  it ?
> >  > 
> >  > I bought this yeterday (I'm in Australia) but get no link to 
> >  download 
> >  > the software in the 'My Downloads' section of the PSICraft 
> >  website. 
> >  > I've e-mailed sales@ for help as instructed but have 
> >  > received no response/assistance. I'm guessing that as its now 
> the 
> >  > weekend that the two days I have to download this will expire.
> >  > 
> >  > Seems like when they spent two years getting this thing ready 
> they 
> >  > forgot to test their online payments system. I hope this 
isn't a 
> >  sign 
> >  > of things to come.
> >  > 
> >  > Simon
> >  > 
> >  > --- In DSI_Evolver@yahoogroups.com, "psicraft_designs" 
<tony@> 
> >  > wrote:
> >  > >
> >  > > Hi Everyone,
> >  > > 
> >  > > Just to keep the group updated, Psicraft's Vyzor Evolver 
> >  > > editor/librarian/virtualizer is now available. You can 
check 
> out 
> >  > the 
> >  > > User's Guide at:
> >  > > 
> >  > > http://www.vyzor.com/Manuals/Evolver/Vyzor%20Evolver.pdf
> >  > > 
> >  > > Or, for a quick look at the GUI design, browse to: 
> >  > > 
> >  > > http://www.vyzor.com/Underway.html 
> >  > > 
> >  > > and scroll on down. This doesn't show the Combo modes but 
is a 
> >  good 
> >  > > sense of what to expect.
> >  > > 
> >  > > All the best,
> >  > > 
> >  > > Tony
> >  > > 
> >  > > -------------------------
> >  > > Tony Antoniou, B.Eng. M.A.Sc.
> >  > > Director of Product Development
> >  > > Psicraft Designs, Inc.
> >  > >
> >  >
> >  
> >  
> >  
> >  
> >          
> >       
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