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Message

Re: [DTXpress] Beringer Amp

2005-08-05 by john@johnallsopp.co.uk

> If you purchase, remember to keep the box to return if required

Aye, I'm kinda irritated by that. I mean, it's a bloody big box. I got
to thinking that maybe that type of policy (although in this case
obviously the company is German (I think) so I'm on shaky ground
already, but I'd have to rest on "America sets the trend that others
follow) is rooted in the US where, I'm given to understand, there's
plenty of space, houses are larger, so there's space for all the boxes
of the things you buy.

Me, I live in the UK and my cellar's already full of stuff, some of
which is the boxes all the stuff above ground level came in.

The thing is, UK law says nothing about keeping the box. It does say
something should be fit for purpose and durable. So if it fails, the
box doesn't matter, in law they've broken their contract (I'm not a
lawyer, so take this with a pinch of salt).

So I've taken to thinking that the 'keep the box' instruction is just
another psychological trick manufacturers use to stop us returning
things, even though it has no standing in law. We may think "I'd
return that, but I didn't keep the box so I'm sure they won't take
it", or when you call "did you keep the box?", "no", "well we can't
take it back then", "but the law says otherwise", "well, tell me again
what the problem is ... ".

Or maybe I'm just a cynic.

Maybe the box thing is just for if you change your mind and want to
send it back because it doesn't match the sideboard.

I did, however, keep the box.

J

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