Yamaha DTXpress/DTXplorer/DTXtreme

Hi guys,  just wanted to inform you on the status of my Midi KITI 
that I ordered on Monday, 2/3/03, and was told it will be checked 
and shipped out Tuesday FedEx Ground.  I paid $210 for this item 
with NO manuel or PS.  I have made NUMEROUS long distance phone 
calls and sent NUMEROUS emails to Mr Lee wondering WHEN I should 
expect this item.  I requested a tracking number and told him I 
needed to be present when this package was delivered (I live in the 
northeast, and ya'll have heard how BAD the weather has been)  I 
didn't want that package sitting out in the open elements.  A 
tracking number will show when this item will be delivered.  Jeff 
Lee assured me the package went out, the FedEx man never showed up 
on Tues, when I called Wed for the tracking number I was told it 
just so happened as we spoke his kid took it to the FedEx drop off.  
I was told when the kid comes back that evening, he would call me or 
email me the tracking number.  Wednesday night...no call...no email!
I called again on Thursday afternoon, I was told his employee took 
it and had it shipped Wednesday (and FedEx never came because their 
truck broke down, if you believe that crap!), that was why it never 
got shipped out when he promised me it would be on its way Tuesday.  
He also told me that that employee would be in later that afternoon 
and he would give me a call with the tracking info.  I told Jeff I 
would send him an email reminder to give me the tracking #.Thurs 
night I called him as I received NO CALL or EMAIL!!  I was told the 
item went out, I should receive it by Tues 2/11.  He said he would 
send me the tracking number on Thursday night via email.  Friday 
afternoon, NO EMAIL...NO PHONE CALL.  I placed a call again to Fla.  
Was told by Jeff he had info on the desk and in his PC, he will send 
it to my email very shortly.  I stressed the fact he had my $210, 
and I only had his word full of empty promises that he would get me 
the tracking number.  He knew why I wanted it, knew I had to be home 
when it arrived or it would sit outside in the snow, or whatever the 
weather decided for that day.  I was told I would receive an email 
shortly.  Now, if I had someone bugging me, and I was a store owner, 
I would take the minute it costs, and send them shipping info.  You 
can see that I was beginning to question this guy's honesty.  Where 
I come from, customers aren't treated like that.  Here it is 7PM on 
Friday 2/7...and I have not received an email, so I just placed 
another call.  I told the kid who answered that I was very disgusted 
that they couldn't take the time to at least provide me with 
shipping info.  The kid put Jeff on the line, I told him he keeps 
telling me he will give me shipping numbers, but I haven't received 
it.  Why can't a minute be taken, and this info sent to me via the 
web.  I stated that I felt like he was being dishonest...that ANYONE 
I have done business with has always provided shipping info, it is a 
form of proof that the transaction is real, honest and completed.  
Resurrection Drums had my money...all I had was..."yah, I'll get 
back to yas..."  By the time I got off the phone, I almost lost my 
religion.  Jeff told me I would have the shipping information by 9PM 
tonight, and he wanted to know why i was harassing 
him....DUH!...Hello!....ya got my money...I have NO PROOF you sent 
this KITI is what I basically told him.  I also said I questioned 
his honesty and integrity.  Needless to say, it ended up with him 
telling me not to ever call again.  I said that was fine, he would 
be hearing from the state attorney general and the credit card 
company if I did not receive the KAT. Am I being unreasonable 
guys?...Be honest!!  I am writing all this to warn ANYONE who reads 
this....Resurrection Drums is a shady operation.  If you do 
business...be warned...their word is not something you can count 
on.  And until this $210 KAT MidiKITI appears,or a verifiable 
tracking number appears, I will consider this guy a crook...and 
believe me, I will be putting the word out on the street NOT to do 
business with these people....thankyou for letting me 
vent...AGAIN...and where's that six pack I put away?.....Jade