More on the MidiKITI delimma...and Resurrection Drums
2003-02-08 by jadiebooshkie <jadiebooshkie@yahoo.com>
Hi guys, just wanted to inform you on the status of my Midi KITI that I ordered on Monday, 2/3/03, and was told it will be checked and shipped out Tuesday FedEx Ground. I paid $210 for this item with NO manuel or PS. I have made NUMEROUS long distance phone calls and sent NUMEROUS emails to Mr Lee wondering WHEN I should expect this item. I requested a tracking number and told him I needed to be present when this package was delivered (I live in the northeast, and ya'll have heard how BAD the weather has been) I didn't want that package sitting out in the open elements. A tracking number will show when this item will be delivered. Jeff Lee assured me the package went out, the FedEx man never showed up on Tues, when I called Wed for the tracking number I was told it just so happened as we spoke his kid took it to the FedEx drop off. I was told when the kid comes back that evening, he would call me or email me the tracking number. Wednesday night...no call...no email! I called again on Thursday afternoon, I was told his employee took it and had it shipped Wednesday (and FedEx never came because their truck broke down, if you believe that crap!), that was why it never got shipped out when he promised me it would be on its way Tuesday. He also told me that that employee would be in later that afternoon and he would give me a call with the tracking info. I told Jeff I would send him an email reminder to give me the tracking #.Thurs night I called him as I received NO CALL or EMAIL!! I was told the item went out, I should receive it by Tues 2/11. He said he would send me the tracking number on Thursday night via email. Friday afternoon, NO EMAIL...NO PHONE CALL. I placed a call again to Fla. Was told by Jeff he had info on the desk and in his PC, he will send it to my email very shortly. I stressed the fact he had my $210, and I only had his word full of empty promises that he would get me the tracking number. He knew why I wanted it, knew I had to be home when it arrived or it would sit outside in the snow, or whatever the weather decided for that day. I was told I would receive an email shortly. Now, if I had someone bugging me, and I was a store owner, I would take the minute it costs, and send them shipping info. You can see that I was beginning to question this guy's honesty. Where I come from, customers aren't treated like that. Here it is 7PM on Friday 2/7...and I have not received an email, so I just placed another call. I told the kid who answered that I was very disgusted that they couldn't take the time to at least provide me with shipping info. The kid put Jeff on the line, I told him he keeps telling me he will give me shipping numbers, but I haven't received it. Why can't a minute be taken, and this info sent to me via the web. I stated that I felt like he was being dishonest...that ANYONE I have done business with has always provided shipping info, it is a form of proof that the transaction is real, honest and completed. Resurrection Drums had my money...all I had was..."yah, I'll get back to yas..." By the time I got off the phone, I almost lost my religion. Jeff told me I would have the shipping information by 9PM tonight, and he wanted to know why i was harassing him....DUH!...Hello!....ya got my money...I have NO PROOF you sent this KITI is what I basically told him. I also said I questioned his honesty and integrity. Needless to say, it ended up with him telling me not to ever call again. I said that was fine, he would be hearing from the state attorney general and the credit card company if I did not receive the KAT. Am I being unreasonable guys?...Be honest!! I am writing all this to warn ANYONE who reads this....Resurrection Drums is a shady operation. If you do business...be warned...their word is not something you can count on. And until this $210 KAT MidiKITI appears,or a verifiable tracking number appears, I will consider this guy a crook...and believe me, I will be putting the word out on the street NOT to do business with these people....thankyou for letting me vent...AGAIN...and where's that six pack I put away?.....Jade