Yamaha DTXpress/DTXplorer/DTXtreme

holy crap!



--- In DTXpress@yahoogroups.com, "jadiebooshkie 
<jadiebooshkie@y...>" <jadiebooshkie@y...> wrote:
> Hi guys,  just wanted to inform you on the status of my Midi KITI 
> that I ordered on Monday, 2/3/03, and was told it will be checked 
> and shipped out Tuesday FedEx Ground.  I paid $210 for this item 
> with NO manuel or PS.  I have made NUMEROUS long distance phone 
> calls and sent NUMEROUS emails to Mr Lee wondering WHEN I should 
> expect this item.  I requested a tracking number and told him I 
> needed to be present when this package was delivered (I live in 
the 
> northeast, and ya'll have heard how BAD the weather has been)  I 
> didn't want that package sitting out in the open elements.  A 
> tracking number will show when this item will be delivered.  Jeff 
> Lee assured me the package went out, the FedEx man never showed up 
> on Tues, when I called Wed for the tracking number I was told it 
> just so happened as we spoke his kid took it to the FedEx drop 
off.  
> I was told when the kid comes back that evening, he would call me 
or 
> email me the tracking number.  Wednesday night...no call...no 
email!
> I called again on Thursday afternoon, I was told his employee took 
> it and had it shipped Wednesday (and FedEx never came because 
their 
> truck broke down, if you believe that crap!), that was why it 
never 
> got shipped out when he promised me it would be on its way 
Tuesday.  
> He also told me that that employee would be in later that 
afternoon 
> and he would give me a call with the tracking info.  I told Jeff I 
> would send him an email reminder to give me the tracking #.Thurs 
> night I called him as I received NO CALL or EMAIL!!  I was told 
the 
> item went out, I should receive it by Tues 2/11.  He said he would 
> send me the tracking number on Thursday night via email.  Friday 
> afternoon, NO EMAIL...NO PHONE CALL.  I placed a call again to 
Fla.  
> Was told by Jeff he had info on the desk and in his PC, he will 
send 
> it to my email very shortly.  I stressed the fact he had my $210, 
> and I only had his word full of empty promises that he would get 
me 
> the tracking number.  He knew why I wanted it, knew I had to be 
home 
> when it arrived or it would sit outside in the snow, or whatever 
the 
> weather decided for that day.  I was told I would receive an email 
> shortly.  Now, if I had someone bugging me, and I was a store 
owner, 
> I would take the minute it costs, and send them shipping info.  
You 
> can see that I was beginning to question this guy's honesty.  
Where 
> I come from, customers aren't treated like that.  Here it is 7PM 
on 
> Friday 2/7...and I have not received an email, so I just placed 
> another call.  I told the kid who answered that I was very 
disgusted 
> that they couldn't take the time to at least provide me with 
> shipping info.  The kid put Jeff on the line, I told him he keeps 
> telling me he will give me shipping numbers, but I haven't 
received 
> it.  Why can't a minute be taken, and this info sent to me via the 
> web.  I stated that I felt like he was being dishonest...that 
ANYONE 
> I have done business with has always provided shipping info, it is 
a 
> form of proof that the transaction is real, honest and completed.  
> Resurrection Drums had my money...all I had was..."yah, I'll get 
> back to yas..."  By the time I got off the phone, I almost lost my 
> religion.  Jeff told me I would have the shipping information by 
9PM 
> tonight, and he wanted to know why i was harassing 
> him....DUH!...Hello!....ya got my money...I have NO PROOF you sent 
> this KITI is what I basically told him.  I also said I questioned 
> his honesty and integrity.  Needless to say, it ended up with him 
> telling me not to ever call again.  I said that was fine, he would 
> be hearing from the state attorney general and the credit card 
> company if I did not receive the KAT. Am I being unreasonable 
> guys?...Be honest!!  I am writing all this to warn ANYONE who 
reads 
> this....Resurrection Drums is a shady operation.  If you do 
> business...be warned...their word is not something you can count 
> on.  And until this $210 KAT MidiKITI appears,or a verifiable 
> tracking number appears, I will consider this guy a crook...and 
> believe me, I will be putting the word out on the street NOT to do 
> business with these people....thankyou for letting me 
> vent...AGAIN...and where's that six pack I put away?.....Jade