Yamaha DTXpress/DTXplorer/DTXtreme

Stick it to 'em!  This guys is definately not very
concerned about providing a good business!  Id it were
me, I'd cancel everything:  The order, the credit card
authorization.  I know you want the KAT and having
been looking for awhile, but another opportunity will
present itself.

Brett


--- "jadiebooshkie <jadiebooshkie@...>"
<jadiebooshkie@...> wrote:
> Hi guys,  just wanted to inform you on the status of
> my Midi KITI 
> that I ordered on Monday, 2/3/03, and was told it
> will be checked 
> and shipped out Tuesday FedEx Ground.  I paid $210
> for this item 
> with NO manuel or PS.  I have made NUMEROUS long
> distance phone 
> calls and sent NUMEROUS emails to Mr Lee wondering
> WHEN I should 
> expect this item.  I requested a tracking number and
> told him I 
> needed to be present when this package was delivered
> (I live in the 
> northeast, and ya'll have heard how BAD the weather
> has been)  I 
> didn't want that package sitting out in the open
> elements.  A 
> tracking number will show when this item will be
> delivered.  Jeff 
> Lee assured me the package went out, the FedEx man
> never showed up 
> on Tues, when I called Wed for the tracking number I
> was told it 
> just so happened as we spoke his kid took it to the
> FedEx drop off.  
> I was told when the kid comes back that evening, he
> would call me or 
> email me the tracking number.  Wednesday night...no
> call...no email!
> I called again on Thursday afternoon, I was told his
> employee took 
> it and had it shipped Wednesday (and FedEx never
> came because their 
> truck broke down, if you believe that crap!), that
> was why it never 
> got shipped out when he promised me it would be on
> its way Tuesday.  
> He also told me that that employee would be in later
> that afternoon 
> and he would give me a call with the tracking info. 
> I told Jeff I 
> would send him an email reminder to give me the
> tracking #.Thurs 
> night I called him as I received NO CALL or EMAIL!! 
> I was told the 
> item went out, I should receive it by Tues 2/11.  He
> said he would 
> send me the tracking number on Thursday night via
> email.  Friday 
> afternoon, NO EMAIL...NO PHONE CALL.  I placed a
> call again to Fla.  
> Was told by Jeff he had info on the desk and in his
> PC, he will send 
> it to my email very shortly.  I stressed the fact he
> had my $210, 
> and I only had his word full of empty promises that
> he would get me 
> the tracking number.  He knew why I wanted it, knew
> I had to be home 
> when it arrived or it would sit outside in the snow,
> or whatever the 
> weather decided for that day.  I was told I would
> receive an email 
> shortly.  Now, if I had someone bugging me, and I
> was a store owner, 
> I would take the minute it costs, and send them
> shipping info.  You 
> can see that I was beginning to question this guy's
> honesty.  Where 
> I come from, customers aren't treated like that. 
> Here it is 7PM on 
> Friday 2/7...and I have not received an email, so I
> just placed 
> another call.  I told the kid who answered that I
> was very disgusted 
> that they couldn't take the time to at least provide
> me with 
> shipping info.  The kid put Jeff on the line, I told
> him he keeps 
> telling me he will give me shipping numbers, but I
> haven't received 
> it.  Why can't a minute be taken, and this info sent
> to me via the 
> web.  I stated that I felt like he was being
> dishonest...that ANYONE 
> I have done business with has always provided
> shipping info, it is a 
> form of proof that the transaction is real, honest
> and completed.  
> Resurrection Drums had my money...all I had
> was..."yah, I'll get 
> back to yas..."  By the time I got off the phone, I
> almost lost my 
> religion.  Jeff told me I would have the shipping
> information by 9PM 
> tonight, and he wanted to know why i was harassing 
> him....DUH!...Hello!....ya got my money...I have NO
> PROOF you sent 
> this KITI is what I basically told him.  I also said
> I questioned 
> his honesty and integrity.  Needless to say, it
> ended up with him 
> telling me not to ever call again.  I said that was
> fine, he would 
> be hearing from the state attorney general and the
> credit card 
> company if I did not receive the KAT. Am I being
> unreasonable 
> guys?...Be honest!!  I am writing all this to warn
> ANYONE who reads 
> this....Resurrection Drums is a shady operation.  If
> you do 
> business...be warned...their word is not something
> you can count 
> on.  And until this $210 KAT MidiKITI appears,or a
> verifiable 
> tracking number appears, I will consider this guy a
> crook...and 
> believe me, I will be putting the word out on the
> street NOT to do 
> business with these people....thankyou for letting
> me 
> vent...AGAIN...and where's that six pack I put
> away?.....Jade  
> 
> 


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Vote Quimby!