Digital BW, The Print

David,

We no record for a sale of inks to you...but we do have a record of sale for your 3800 cartridges. 

So, it may be hard to trouble-shoot the use of another company's brand of ink in our carts - but you are welcome to contact our tech support to determine if the carts are functioning correctly - and if we can help with the inks we will.

Please write techsupport (at) inkjetmall (dot) com

I'll alert Dana to expect your email.

Thanks,

Jon Cone

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "davidkachel" <david@...> wrote:
>
> I have a new 3800, Cone refillable cartridges and hextone inks.
> 
> I cannot stop this combo from clogging. One ink clears, two others disappear. I have cleaned the wiper, the print head (paper towel trick), Windexed it to death. 
> 
> Anyone? Please???
>