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Digital BW, The Print

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Re:3800 printing only part of page

2010-09-21 by Steve Fredrick

I had a similar problem with my 3800 but mine was printing only some portion
on the top and the rest of the page blank. The symptoms were intermittent
and I could often "make it go away" by rebooting. Also if I enabled the
preview (if I recall in CS3 and earlier it was always there but with CS4 it
is now and option that's off by default) and looked at it prior to printing
I would see only a portion of the print was going to print..

I've traced the source to be the USB connection between the computer and the
printer. I'm not sure why but somehow the printer thought that it had
received all the file information when it obviously had not. My suggestion
would be to try a different USB cable, shorter if possible. If it must be
longish then try a better quality cable. Also, if there is one, remove any
USB Hub.
Steve Fredrick
Steve@...
Blog: SFredrickPhoto.com/wordpress
SFredrickPhoto.com
ItsAllAboutTheLightTours.com



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