Digital BW, The Print

The problem isn´t mis its the post! You have a choice to europe of 
fedex, who declare everything to customs so everything is 30% mor 
eexpensive, or global priority which in the past has only taken 2 
weeks. The pint bottles I ordered were too heavy so it just went air 
post. My only beef is that they charged me extra for global priority 
and didn´t tell me that i´d be waiting up to 3 months!!!!!!!!

maybe i should risk a fedex 4oz order... the inks are great though... 
one of the things piezo did really well was send you full details of 
the order on despatch.

Julian

----- Mensaje Original -----
De: Jerry Olson <jerryolson@...>
Fecha: Martes, Febrero 26, 2002 5:20 am
Asunto: Re: [Digital BW] MIS customer service

> I have had identical service from MIS as Jeff has had. For some 
> reason,they don't seem to answer e mails very often, but I've 
> never had any
> delays in getting their inks.
> 
> Jerry, USA
> 
> 
> 
> 
> 
> Jeff Magidson wrote:
> > 
> > Alessandro Pardi wrote:
> > >
> > > Julian,
> > >
> > > last delivery took *two* months (to Italy: Spain is somewhat 
> nearer to MIS
> > > :-). It must be said that it spanned the Christmas period, so 
> you may expect
> > > it to take a bit less, now.
> > > Anyway, I also had no luck whatsoever with emails to MIS: they 
> must be
> > > overwhelmed. It remains to see if they only answer messages 
> about fatal
> > > errors (i.e. wrong deliveries), and disregard warnings, or if 
> they ignore
> > > emails altogether.
> > >
> > > Alessandro Pardi
> > 
> > Julian & Alessandro;
> > 
> > I have placed about 5 orders with MIS on the web and over the phone.
> > Each time they promptly sent out the order and I had it in my 
> hands a
> > few days later. I had them send it to me US Postal Priority 
> mail, a
> > bargain at around $5 for the shipping. Mind you, I am in the States.
> > Once they sent the wrong item, I phoned them and they quickly 
> sent a
> > replacement.  I have E-mailed them with questions and those E-
> mails went
> > unanswered. So if I have a question now, I just call them.
> > 
> > -Jeff
> > 
> > 
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> Please visit the Group Homepage to check the Files, Bookmarks, 
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> Please follow these basic guidelines:
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> - As the topic of a thread changes remember to change the subject 
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> - Complete your Yahoo profile.
> - Before posting a question, search the message archives and the 
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