Digital BW, The Print

They have some sister companies, the oldest/largest being Twentieth Century Photo Products and Business Solution.  Both have been out of stock on most of the items in their catalogs for more than a year.  It seems that they may be slowly liquidating inventory than going out of business.


--- On Fri, 1/28/11, ann clancy <jaclancy1937@...> wrote:

From: ann clancy <jaclancy1937@...>
Subject: Re: [Digital BW] Re:Light Impressions
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Date: Friday, January 28, 2011, 9:55 PM



  



well, i have done business with them for about 15 years and the past few years have been awful. I am in the same situation as mention in the orginal OP and am getting ready to call them again on monday. I order interleaving in AUg. no product no refund.
 
The last person I talked with was very nice and realise the company is getting beat up all over the world, but they have little recourse.
 
very sad events for a once great company.
 
ann

--- On Fri, 1/28/11, mrjimbo <mrjimbo@...> wrote:

From: mrjimbo <mrjimbo@wispwest.net>
Subject: Re: [Digital BW] Re:Light Impressions
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Date: Friday, January 28, 2011, 7:47 PM

  

Richard,
I know you mean well with your post but I don't think it's appropriate.. I have no clue what's wrong but a week ago I re-ordered my supplies on 4 sizes of Renaissance Tissue and also a roll and I got it today.. I've been dealing with these guys for a long time and have never had an issue.. Something is broken.. I never get billed until they ship.. I think you need to dig deeper ...Some how their may be a miss understanding or a mistake of somekind.. This is cross posted to three groups.. I got that your upset but I honestly suggest something needs to be looked in to further.

jimbo
----- Original Message ----- 
From: CorrPro96@... 
To: DigitalBlackandWhiteThePrint@yahoogroups.com 
Sent: Friday, January 28, 2011 3:54 PM
Subject: Re: [Digital BW] Re:Light Impressions

Hi All:

This is an advisory to not order any products from this company.
I ordered a portfolio case from them on October 19, 2010, have not received 
either the case or a refund from them, even after ten or so phone 
conversations with their customer service staff. They have given me a song and 
dance for 3 months, but have not refunded me $67.20 for the cancelled order.

Use other sources for these products.

Richard Massie
_www.rmassiephotography.com_ (http://www.rmassiephotography.com) 

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