Digital BW, The Print

Hi David:

Inkrepublic was very good to me as a matter of fact. They sent me two  
or three bottles of ink to compensate for my troubles. Also when I  
first got the cartridges, one of the chips they provided was  
defective, so they sent extra cartridges gratis. Their support was  
pretty good.

Leslie Otterbein

On Jun 26, 2011, at 7:53 PM, David Kachel wrote:

>
> >
> >For your information, since I solved the problem I have had  
> virtually no
> >problems with the aftermarket carts.
>
> Well, after some thought, I vaguely recall seeing your message and
> assuming it did not apply in my case because I had so much ink in the
> cartridges that the levels couldn't be low enough to qualify under  
> your
> description... obviously a hasty assumption as this time around I  
> realized
> they were 80% full when the problem started.
>
> What really puzzles me is why there isn't a whole lot more mention  
> of this
> problem! Or has this aftermarket ink/cartridge specialty community  
> grown
> so small that it takes an inordinately long time for anything to  
> boil to
> the top? I hope not as personally I see a very genuine need for it  
> and not
> simply to save money on inks.
>
> Anyway, thanks again for the mystery solving clue, even if I was a  
> year
> late to the party.
>
> I am curious. Did you happen to get a hostile denial in reaction to  
> your
> reporting the defective cartridges to the source from which you  
> purchased
> them?
>
> David Kachel

Leslie Otterbein

web.me.com/lotterbein
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