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Digital BW, The Print

Index last updated: 2026-04-28 22:56 UTC

Message

MIS Customer Srevice

2002-02-28 by JULIANTHOMAS

Hmmm. My IP is causing problems and I´m speed writing/reading at 
various cafes and bars, and some posts I´ve had off list make me 
realise that i might have given the wrong impression of my thoughts re 
MIS. So just to clarify...
I use MIS FS and love it. Cheap, high quality inks. Loads of options 
with other inksets and they have broken the stranglehold formerly held 
by another manufacturer. I should be opening a printing bureau soon and 
I´ll be using MIS inks with a large format printer - so in no way am I 
dissing their product.
I´ve had one communication glitch when they didn´t tell me they were 
despatching via a different method than I requested, which due to 
timing has caused me problems. There is also an email answering  
problem, but I guess the phone is the answer.
I´ve just heard from MIS that my packet was returned to them. They had 
the zip code in the wrong place for spain, but that shouldn´t have been 
too much of a problem. So, I blame spanish post.
So in future, I´ll use FedEx, pay the customs duties, and always order 
pints (156USD for clogfree printing - which when you consider I was 
paying 480 USD for 4oz sets to spain menas I really shouldn´t complain 
about the occasional glitch).

Julian (back to balancing espresso and mojito and email)

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