Digital BW, The Print

Hello:

I would gently apply some curl to the side that is problematic by gently rolling the paper along a tube with a piece of paper on top to protect it. You can do that at a 45 degree angle to focus on the corners so that they do not curl up. You can also increase the platen gap one number (maybe from 2 to 3).

Hope that helps,

Andrew

Andrew Darlow
Editor, The Imaging Buffet
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On Jan 6, 2012, at 4:31 PM, njfranknj wrote:

> The upper side of Sparrowhawk 13x19" sheets almost always picks up a smear of black ink on the left rear corner of the trailing edge of the sheet. It is a thin paper and I normally use the lowest head setting as it feeds well from the rear slot.
> 
> The smear affects an area of about 1 square inch of the corner and is no problem with images that are smaller than about 16" wide, as I can cut that corner off, but when I have a custom-sized image that fills the frame with only my standard 1" margin, it can't be cut off.
> 
> It seems like that corner of the paper must be touching the underside of the head, which always picks up ink splash. 
> 
> I'm in the process of cleaning up as much as I can: running cleaning carts, moist paper towels under the head and a general wiping of interior surfaces. 
> 
> Any advice appreciated.
> 
> 








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