Digital BW, The Print

Don Rooney wrote:

> Jerry
> The print head is a separate piece and one comes with the printer. You 
> could buy an extra one and keep it loaded with color carts and have 
> one loaded with B&W inkset.


Theoretically you could..

But EPSON did a job on Canon vís the 8200 having the same option..  It 
seems EPSON convinced retailers that the printheads would wear out and 
that is why they were user replaceable.. So, vendors convinced buyers to 
get a second printhead... Most of those printheads never saw service and 
Canon was faced with a lot of upset ppl who had spent money for nothing..

So, as a direct result, Canon will ONLY let you have a new printhead for 
the S900/S9000 if you return the old one..  AGGGGHH!!  I'm trying to 
convince them to turn the replaceable printhead into a positive 
marketing tool, instead of reacting to EPSON, but getting nowhere..

I have suggested they give an extended warranty on the printheads, while 
still selling the printhead directly from Canon Pro Services or 
something of that nature.. From my position, that would kill both "birds"..

[Keith]
 
 

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